Admissions Counselor

Admissions Counselor duties

• The Admissions Counselor will respond to incoming telephone inquiries, oversee subsequent communications, and actively coordinate multiple phases of the admissions process for clients seeking longer-term behavioral health services provided by the Lifeskills.
• Responds to program inquiries in appropriate and effective manner, communicating knowledge of programs, prices, and admission protocols.
• Communicates with referents, program participants, and families appropriately and effectively.
• Uses the referral process as a means of building relationships with new referents.
• Coordinates and facilitates tours and communicates about program differentiators and key features to potential participants, families, and referents.
• Assesses incoming enrollment applications for potential treatment needs and refers to the appropriate level of care.
• Completes all required paperwork to facilitate a smooth enrollment process.
• Plans and coordinates all enrollments and act as the concierge to ensure that the admissions process proceeds smoothly.
• Demonstrates the ability to engage clients and families seeking help for internet and gaming addictions.
• Gathers program pictures and client stories to use through the enrollment, social media, and digital forums.

• Master's Degree preferred.
• Ideal candidate should be outgoing, sales-oriented, and able to proactively assist callers who are weighing treatment options for themselves or loved ones.
• Familiarity with general psychiatric conditions, eating disorders or working experience in behavioral health treatment settings/sales a plus.
• Demonstrates desire to drive for results steadfastly pushes self to consistently meet and/or exceed goals.
• Can quickly find common ground and solve problems in collaborative team setting.
• Master's Degree; license or working toward license (MFT, LPC, LCSW, PhD, LMHC, LMFT) in the state of Florida; 2 Years of mental health experience preferred.

Demonstrates expertise in coordinating the admissions process for behavioral health services, effectively communicating with clients, families, and referents while driving results in a sales-oriented environment. Possesses knowledge of psychiatric conditions and experience in mental health settings to assess treatment needs and facilitate smooth enrollments.

• Master's Degree
• Mental Health Experience
• Behavioral Health Treatment Knowledge
• Sales Orientation
• Client Engagement

• Admissions Coordination
• Enrollment Assessment
• Paperwork Completion
• Program Knowledge
• Referral Process Management

• Effective Communication
• Problem Solving
• Relationship Building
• Team Collaboration
• Goal Orientation

• MFT
• LPC
• LCSW
• PhD
• LMHC
• LMFT

• Behavioral Health
• Psychiatric Conditions
• Eating Disorders
• Client Engagement
• Treatment Options