Customer Service Rep II
Job in
Deerfield Beach, Broward County, Florida, 33441, USA
Listed on 2026-08-20
Listing for:
Titan America
Full Time
position Listed on 2026-08-20
Job specializations:
-
Transportation
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Coordinate and schedule dispatch of bulk cement, aggregate and Fly Ash deliveries in alignment with customer orders and plant capacity;
Act as the primary point of contact for customers regarding order status, delivery times, and product availability;
Schedule, Tender, Book and Monitor delivery schedules, address any delays or changes, and proactively communicate updates to customers;
Work closely with carriers’ transport coordinators, and internal/external customers team to ensure smooth logistics and service fulfillment;
Maintain accurate records of orders, dispatch logs, and delivery confirmations in the system (Mercury Gate/JWS)
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