Collections Specialist
Job in
Deerfield, Lake County, Illinois, 60015, USA
Listed on 2026-06-01
Listing for:
Premistar
Full Time
position Listed on 2026-06-01
Job specializations:
-
Accounting
Accounts Receivable/ Collections, Accounting & Finance -
Finance & Banking
Accounts Receivable/ Collections, Accounting & Finance
Job Description & How to Apply Below
- Review assigned AR aging reports and follow up on past-due balances per established procedures.
- Contact customers by phone, email, and mail to request payment and resolve routine invoice inquiries.
- Coordinate with Sales, Service, and Billing to support resolution of billing issues.
- Track payment commitments and follow-up on missed or partial payments in accordance with department guidelines.
- Accurately document collection activity and account updates in Microsoft Dynamics 365 and related systems.
- Maintain customer account records, including contact information and correspondence history.
- Escalate complex disputes, non-responsive accounts, or higher-risk situations as required.
- Assist with routine collections reporting and provide status updates upon request.
EDUCATION:
- High School Diploma or equivalent
- 2+ years of collections, accounts receivable, or customer service experience
- Experience in a service-oriented environment preferred
- None required
Technical
Skills:
- Working knowledge of Microsoft Office (Excel, Outlook, Word)
- Experience with Microsoft Dynamics 365 or similar ERP systems preferred
- Clear and professional verbal and written communication
- Ability to handle routine collection conversations calmly and respectfully
- Strong organizational skills and attention to detail
- Ability to follow procedures and meet deadlines
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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