Office Coordinator- Deerfield

Office Coordinator

The Office Coordinator serves as an initial point of contact for staff, visitors, vendors, volunteers, patients, families, and other members of the public. The position provides reception clerical and office organizational support; directs visitors The Office Coordinator performs these duties with professionalism, confidentiality, accuracy, and a commitment to quality patient care.

Key Responsibilities:

• Front Desk & Visitor Management:
  Serve as the primary point of contact by welcoming visitors, vendors, and volunteers; maintain accurate digital/physical sign-in logs and uphold basic safety protocols.
• Mail & Delivery Logistics:
  Coordinate incoming and outgoing shipments (UPS, Fed Ex, daily mail) by sorting, organizing, and routing deliveries to the appropriate departments.
• Inventory & Supply Chain Oversight:
  Manage and stock office supplies, Durable Medical Equipment (DME), and the medical supply room, ensuring inventory levels, safety standards, and compliance guidelines are met.
• Administrative & Clerical Support:
  Deliver general administrative assistance across departments and utilize organizational software (e.g., Matrix Care, ADP, Microsoft Teams, Relias, Tiger Connect) in alignment with company policies.
• Organizational Knowledge & Safety:
  Maintain a thorough understanding of Lightways Hospice services and activities to accurately assist callers/guests while ensuring a clean, safe, and compliant environment.

Education/

Experience:

• High school diploma or equivalent required.
• At least three years of clerical or administrative support experience preferred.
• Proficiency with Microsoft Office Suite, including Excel, and the ability to learn job-related systems.
• Excellent verbal and written communication, customer service, and public relations skills.

Benefits:

• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Personal Time Off
• Holiday Paid