Senior Marketing Manager – Service Marketing

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies.

Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

The Senior Manager, Marketing – Technical Service will establish and direct marketing strategy across our Vantive Service portfolio across the Americas Region. You’ll lead key strategic and tactical Service Marketing initiatives. You’ll also drive the Service portfolio expansion strategy, develop key performance indicators (KPIs), and build business case rationale to increase revenue opportunities through 3rd party partnerships.

• Thorough and accurate in all aspects of service offerings related to pricing, volume, commitment levels, and total revenue/profit for Vantive
• Rapid mastery of the Americas Kidney Care business, products, and customers to drive for maximum value-creation
• Able to analyze current service interactions and drive identify optimum business to a decision through clear, concise, and compelling recommendations to our commercial organization and leadership
• Provide balanced and nuanced inputs to individual deals to ensure alignment with overall strategic priorities and drive service contract capture at the point of sale
• Ability to manage large quantities of data from multiple sources in an organized, structured manner to guide strategic decisions
• Assist contract and legal teams in supporting customer contracts decisions while also maintaining oversight of entire agreement to ensure alignment with commercial objectives
• Deal reporting for service organization tying outcomes to actual P&L performance by working closely with Finance, Operations, and Commercial Excellence teams
• Key partner to our marketing teams to carry out targeting and pricing goals and priorities
• Creation of strategic vision over short- and medium-term plans
• Drive innovation on digital service offerings – what does the future look like and how do we get there?
• Business plan creation/contribution to new service offerings and product launches
• Collaboration with stakeholders to analyze potential BD and M&A opportunities

• Strategic Thinking – Solid ability to understand internal business and market trends, complex financial data, and customer needs to help define advanced planning/positioning strategies that create value/drive growth.
• Planning Skills – Strong mastery of near-, mid- and long-term horizons for specific therapies that are served by US Kidney Care products and services. Ability to juggle multiple requirements within a short- and medium-term plan that allows multiple goals to be achieved.
• Communications – Ability to develop/execute verbal and written communication plans, messaging, and brand campaigns across multiple stakeholders, organization levels and functions. Entrepreneurial Mindset – Ability to conceptualize new concepts driven by deep understanding of the internal and external stakeholders. Excels in simplifying complex subjects and strategies.
• Leadership – Ability to earn respect, lead with and without direct reporting responsibility and align with/ represent decisions to others
• Customer Focus – A passion to represent Voice of Customer of patients/professionals to understand unmet market needs/cost-effective solutions. A proven track record of managing high profile customer relationships, including Key…