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VP, AI-Driven Care Transformation
Job in
Deerfield, Lake County, Illinois, 60063, USA
Listed on 2026-06-29
Listing for:
Alight Solutions
Full Time
position Listed on 2026-06-29
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Alight Solutions is seeking a leader to redefine customer care at scale, transforming engagement across health, wealth, leave, payroll, and HR. This role involves reimagining the contact center with AI-powered, digital-first experiences and owning the strategy for improved customer service and operational efficiency.
The successful candidate will have over 15 years of experience in customer care, lead transformation initiatives, and drive AI integration across channels. A competitive salary and comprehensive benefits package are offered.
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