Downstream Operations Systems Manager

Downstream Operations Systems Manager

The Downstream Operations Systems Manager is responsible for the strategic ownership, optimization, and continuous improvement of the digital systems that enable field execution across Nutrien Ag Solutions' retail and custom application operations. This role serves as the enterprise product owner for Equipment Manufacturer Operating Systems (EMOS), including John Deere Operations Center, AGCO platforms, and Case IH systems. The role sits within the Supply Chain organization and partners closely with Field Operations, Agronomy, Digital, IT, and Innovation Farms to ensure these systems are fully leveraged to improve operational efficiency, data accuracy, asset utilization, and scalability.

This position plays a critical role in connecting field execution to enterprise systems, enabling data-driven decision-making and consistent execution at scale.

What You'll Do

Downstream Operations Systems Ownership

Own the product vision, roadmap, and backlog for OEM field operations systems, this includes but not limited to:
Application Operations Systems Custom Application SOP/Process Work Order & Job Management Machine Agronomic Data Collection and utilization (Deere) Digital Grower Partnership strategy Agronomic recommendation delivery and execution Telematics & Asset Data (Samsara) Routing, Dispatching, and Proof of Delivery systems Inventory & Application Data Integration Costing, Closeout, and Reconciliation workflow as it relates to product application. Define and maintain standards, governance, and best practices for system usage across retail and custom application operations Prioritize enhancements based on business value, operational impact, and field feedback Ensure systems support scalable growth, operational consistency, and data integrity Retail & Custom Application Enablement:
Optimize system workflows supporting custom application (spraying), field services, and retail operations Improve work order creation, execution, validation, and closeout processes Partner with regional and field leaders to drive adoption and consistent execution Identify opportunities to reduce manual processes, rework, and operational friction Data Integration & Digital

Collaboration:

Partner with Agronomy and Digital teams to enable seamless data transfer between OEM systems and internal platforms Support integrations related to prescriptions, application records, equipment telemetry, and inventory movement Ensure data accuracy, traceability, and alignment between field execution and enterprise systems Collaborate with IT on system enhancements, releases, and issue resolution Cross-Functional & OEM Engagement:
Serve as the primary liaison with OEM partners including John Deere, AGCO, and Case IH Coordinate with external vendors and internal stakeholders on roadmap alignment and technical capabilities Align with company stakeholders around shared priorities, including but not limited to:
Fleet
- Fleet Management Tools Supply Chain
- Digital Supply Chain and Product Forecasting & Movement Agronomy
- Precision Agriculture Proprietary Products
- Data Collection and product validation Digital
- Seamless process and data integration IT – System Integrations and Processes Support change management, training, and communication efforts to drive adoption Innovation & Continuous Improvement Partner with Innovation Farms to pilot new OEM features, technologies, and process improvements Evaluate pilot performance and translate learnings into scalable enterprise solutions Incorporate field insights and innovation results into roadmap prioritization Stay current on emerging precision agriculture and field operations technologies Digital Supply Chain Enablement Connect field execution systems to Digital Supply Chain platforms including routing, tank monitoring, telematics, proof of delivery, ERP, and Digital Hub Enable enterprise visibility into field execution, inventory movement, equipment utilization, and order fulfillment status Ensure field execution data serves as a supply chain signal for planning, scheduling, replenishment, fleet allocation, and cost management Support financial reconciliation…