Manager, Product Management - Servicer Integration

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you love driving end-to-end delivery and pioneering new ways of working? Do you enjoy creating structure out of ambiguity and solving complex business problems in a fast-paced, collaborative environment? At Capital One, you’ll be part of a group of makers, breakers, doers, and disruptors who solve real problems and meet real customer needs.

• Proven ability to guide and develop a team of associates, fostering a culture of accountability and high performance.
• Demonstrated ability to operate effectively in a fast-paced environment, managing competing priorities with a focus on impact.
• Strong organizational skills; capable of managing detailed tasks and workflows while maintaining a view of the broader program roadmap.
• Effective communicator—ability to translate technical integration requirements into clear instructions and updates for diverse stakeholders.
• Challenges the status quo and identifies process improvements to enhance team velocity and integration outcomes.

• Human Centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership
  - Leads cross functional teams to solve customer problems and drive organizational alignment

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 3 years of Product Management experience

• Master’s Degree (MBA, MS in Information Systems/Data Science).
• 7+ years of experience in process, project, or program management.
• 2+ years of operations or servicing-specific experience.
• Experience with regulatory compliance frameworks (e.g., FCRA, SCRA, AML/KYC).
• PMP, Lean, Agile, or Six Sigma certification.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

McLean, VA: $164,800 - $188,100 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Anytown, IL: $149,800 - $171,000 for Manager, Product Management

Riverwoods, IL: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives…