Commercial Sales Training Specialist, CSS; Deerfield, IL

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

The Specialist – Commercial Sales Training is a member of the Care and Connectivity Solutions (CCS) Sales Training Team. This role supports the design, development, and delivery of blended learning solutions for US Field Sales organizations. The Sales Training Specialist applies instructional design principles, adult learning concepts, and established technology tools to develop training that supports business objectives. The role operates with moderate autonomy, completing work under general guidance and delivering to agreed-upon timelines in partnership with training, sales, and marketing stakeholders.

• Collaborate with sales training team members to support departmental goals and objectives.
• Conduct learning needs assessments under general direction; document and archive findings to support training design and development efforts.
• Partner with sales, marketing, regulatory, and other stakeholders to support learning projects, ensuring alignment with defined learning objectives.
• Work with subject matter experts to develop training materials that align with adult learning principles across instructor-led, virtual, and eLearning formats.
• Apply approved instructional design models and standards to develop consistent learning solutions.
• Use established technologies and authoring tools to design, manage, and deliver training content.
• Develop engaging learning content incorporating multimedia elements such as graphics, audio, animation, and interactive components.
• Support the rollout and adoption of new or updated training tools and technologies as directed.
• Assist in maintaining and updating core training programs as products, processes, and systems evolve.
• Participate as a contributing team member on training projects, escalating issues or risks as appropriate.
• Focus on execution and delivery of training programs rather than defining learning strategy.
• Use established processes, tools, and standards; exercise judgment within defined parameters.
• Decisions primarily affect assigned projects or programs; more complex issues are escalated.
• No direct people management responsibilities.
• Ability to travel 30–50% (based on training and field needs).

• Bachelor’s degree in business, healthcare, life sciences, communications, education technology, or related field OR equivalent combination of education and practical experience.
• 3+ years of experience in training, sales, education, or customer-facing roles preferred.
• Demonstrated experience supporting or enabling sales training organizations within healthcare, pharmaceutical, or regulated environments preferred.
• Ability to support multiple projects concurrently and deliver against defined timelines.
• Strong written and verbal communication skills with the ability to collaborate cross-functionally.
• Effective problem-solving skills and attention to detail.
• Ability to work effectively in a matrixed environment and adapt to shifting priorities.
• Experience with Microsoft Office (PowerPoint, Excel, Word) and virtual meeting platforms (Teams, Zoom).
• Hands‑on experience with eLearning development tools (e.g., Articulate Storyline, Captivate, Lectora) and multimedia tools (e.g., Photoshop, Acrobat).
• Exposure to LMS platforms and standards (e.g., SCORM, AICC, xAPI) and instructional design models (e.g., ADDIE, SAM); advanced coding skills…