Commercial Sales Training Specialist, CSS; Deerfield, IL

Your Role at Baxter

This is where your sales training leads to sales success

The Specialist –Commercial Sales Training is a member of the Care and Connectivity Solutions (CCS) Sales Training Team. This role supports the design, development, and delivery of blended learning solutions for US Field Sales organizations. The Sales Training Specialist applies instructional design principles, adult learning concepts, and established technology tools to develop training that supports business objectives. The role operates with moderate autonomy, completing work under general guidance and delivering to agreed-upon timelines in partnership with training, sales, and marketing stakeholders.

Hybrid Role based out of Deerfield, IL

• Collaborate with sales training team members to support departmental goals and objectives.
• Conduct learning needs assessments under general direction; document and archive findings to support training design and development efforts.
• Partner with sales, marketing, regulatory, and other stakeholders to support learning projects, ensuring alignment with defined learning objectives.
• Work with subject matter experts to develop training materials that align with adult learning principles across instructor-led, virtual, and eLearning formats.
• Apply approved instructional design models and standards to develop consistent learning solutions.
• Use established technologies and authoring tools to design, manage, and deliver training content.
• Develop engaging learning content incorporating multimedia elements such as graphics, audio, animation, and interactive components.
• Support the rollout and adoption of new or updated training tools and technologies as directed.
• Assist in maintaining and updating core training programs as products, processes, and systems evolve.
• Participate as a contributing team member on training projects, escalating issues or risks as appropriate.
• Focuses on execution and delivery of training programs rather than defining learning strategy.
• Uses established processes, tools, and standards; exercises judgment within defined parameters.
• Decisions primarily affect assigned projects or programs; more complex issues are escalated.
• No direct people management responsibilities.
• Ability to travel 30–50% (based on training and field needs).

• Bachelor's degree in business, Healthcare, Life Sciences, Communications, education technology or related field OR equivalent combination of education and practical experience
• 3+ years of experience in training, sales, education, or customer-facing roles preferred
• Demonstrated experience supporting or enabling sales training organizations within healthcare, pharmaceutical, or regulated environments preferred.
• Ability to support multiple projects concurrently and deliver against defined timelines.
• Strong written and verbal communication skills with the ability to collaborate cross-functionally.
• Effective problem-solving skills and attention to detail.
• Ability to work effectively in a matrixed environment and adapt to shifting priorities.
• Experience with Microsoft Office (PowerPoint, Excel, Word) and virtual meeting platforms (Teams, Zoom).
• Hands-on experience with eLearning development tools (e.g., Articulate Storyline, Captivate, Lectora) and multimedia tools (e.g., Photoshop, Acrobat).
• Exposure to LMS platforms and standards (e.g., SCORM, AICC, xAPI) and instructional design models (e.g., ADDIE, SAM); advanced coding skills optional but not required.