Associate Director of Optimized Care Solutions - Enterprise Corporate Accounts

This is where your work makes a difference.

At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride.

The Associate Director of Optimized Care Solutions is sponsible for building, expanding, and maintaining executive level relationships across leading health systems and IDNs (e.g., with CMOs, CMIOs, CCOs, CNEs, CNOs, CNIOs, CPSEs, COOs) with a focus to increase revenue and customer lifetime value from existing customers by fostering deeper partnerships through standardization, increased connectivity, cross-selling, and encouraging more usage, features, or add-ons.

You will work in close partnership with Baxter's Health System Executives (HSEs) to drive strategic collaborations, align Baxter's full portfolio with system priorities, and ensure Baxter is regarded as the trusted advisor and value partner of choice.

• Establish, nurture, and grow relationships with senior executives and stakeholders (CMO, CNO, CNIO, CNE, CPSE, COO, etc.).
• Serve as Baxter's primary strategic clinical liaison to health system leadership, securing trust and credibility at the clinical stakeholder enterprise level.
• Identify and prioritize systemlevel opportunities (cross-portfolio, transformation initiatives) and align Baxter solutions to those opportunities.
• Codevelop multiyear, cross divisional account plans in concert with HSEs and Baxter internal teams.
• Lead executive dialogues focused on portfolio positioning, long-term partnership, and sophisticated solution alignment (beyond product selling).
• Collaborate with internal functional teams (sales, marketing, medical affairs, service, contracting) to design and execute cohesive commercial plans.
• Support enterprise-level agreements, governance processes, business reviews, and executive briefings.
• Act as internal voice of the customer-escalating key insights, influencing prioritization of internal resources, shaping product or service enhancements.
• Stay abreast of trends in healthcare delivery, hospital operations, workforce pressures, digital integration, and system-level strategies.
• Mentor and promote exemplary enterprise selling behaviors, consultative engagement, and relational growth mindset.

• 12+ years of relevant experience.
• Hospital or health system operational experience (e.g., nursing, informatics, clinical operations, or related) combined with demonstrated commercial experience in provider-facing roles (sales, business development, strategy).
• Track record of building and influencing relationships at the C-suite / senior leadership level within provider organizations.
• Understanding of hospital operations, clinical workflows, decision-making hierarchies, and health system dynamics.
• Ability to translate clinical, operational, and financial perspectives to shape strategic enterprise dialogues.
• Strong executive presence, consultative communication skills, structured problem-solving ability, and negotiation acumen.
• Experience orchestrating cross-functional teams across complex organizations.
• Bachelor's degree required; advanced degree (MBA, MHA, MSN, or equivalent) preferred. Relevant clinical & informatics (e.g., RNBC, NEBC, CPHIMS, Epic) are preferred.
• Willingness/ability to travel for executive meetings and customer site visits at least 50% of the time.
• Experience with large integrated delivery networks (IDNs) or multihospital systems preferred.
• Familiarity with digital health, informatics, population health, or care transformation initiatives preferred.
• History of…