HRIS Analyst

Job Summary

The HR Information Systems Analyst is a member of the HRIS (Human Resources Information Systems) team within the HR Operations CoE (Center of Excellence)  Analyst will partner with Sr and Principal HRIS Analysts to assist stakeholders (ex. HR, IT, Finance, Payroll) with complex & intermediate technology enhancements, updates, and problem resolution in support of core HR systems. Experienced Analysts may lead non-complex enhancements, updates, or problem resolution.

The Analyst will also support Talent Management reforms and modules. This role bridges the gap between HR, COEs and technology, driving scenario-based analysis and ensuring HR data quality is maintained. HR modules include SAP/Employee Central, Compensation, Talent Management, and Learning Management.

• Supports execution as directed by manager or principal for HR modules
• Assists in resolving escalated tickets related to HR systems. Provide technical support to HR staff and end-users, resolving system-related issues.
• Provides fundamental analysis of HR data across various HR modules, identifying trends and discrepancies.
• Supports testing of routine system updates for new system features and ensure functionality and compatibility.
• Maintains compliance with applicable regulations and organizational policies related to HR systems. Assists in audits by providing necessary data and system information and documentation.
• Gathers data artifact requirements to support audit and compliance requests.
• Participates in data quality and governance processes, ensuring accuracy and compliance
• Completes data analysis and cleansing activities to support defect resolution and data imports.
• Supports the development of Standard Operating Procedures (SOPs) and training materials for HRIS users, ensuring they understand system functionalities and best practices.
• Assists with system leads and IT to identify and implement process improvement initiatives
• Assists with maintaining system permissions.
• Assists system leads with enhancement and testing activities.
• Executes user acceptance (UAT) and regression testing
• Develops reports, analyses, and presentations to stakeholders. Ensures reports meet business requirements and support decision-making processes

Founded in 1901, Walgreens () has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

• Bachelor’s degree OR a High School Diploma / GED and at least 3 years of experience in analyzing and reporting data (i.e., Human Resources data, financial analysis, data integrity) and data administration.
• Experience with data management, system enhancements, and testing HR Management Systems (preferred SAP/Employee Central, Cornerstone, infinite Brassring or other Success Factors modules)
• Experience providing customer service to internal and external customers, meeting quality standards for services.
• Experience analyzing and reporting data and/or scenarios in order to identify issues, trends, or expections to drive improvement of results and find solutions.
• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determineing when escalation of issues is necessary.
• Intermediate level skill in Microsoft Excel
• Basic skills level in both Microsoft Powerpoint and Word.

• A minimum of 2 years LMS experience (Cornerstone, Saba, Sum Total (Skill Soft), Success Factors, etc.)
• Through understanding of SDLC to perform quality assurance checks on proper functionality in Stage, Pilot, and Production environment.
• Experience with uploading content to LMS, creating curricula, creating complex group/audience criteria based upon business requirements.
• Provide support to the day-to-day and ongoing operation, maintenance (including own and maintain documentation of process and procedures configuration workbook), usage, analysis and administration of Learning Management System (LMS).
• Experience creating ad-hoc reports such as monthly course completion, training evaluation metrics, mandatory training compliance, and training surveys.
• Experience with troubleshooting course, learning assignments and/or reporting issues.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and…