Sr. Manager, IT Service Management

Overview

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose,
Feeding the Future
, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers  needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

The Senior Manager, IT Service Management, will be responsible for bringing together key stakeholders and practice leaders to strengthen alignment across our service management ecosystem. This role will guide the future direction and maturity of our existing practices while developing new capabilities from the ground up and establishing clear, forward-looking roadmaps. Your focus will include integrating AI into our operating model to enhance consistency, efficiency, and service quality.

Your leadership will be instrumental in shaping a modern, scalable ITSM framework that supports our strategic vision and enables reliable, high-performing services.