Specialist, Backup & Resiliency

What You'll Do:

• Backup Platform Ownership & Technical Leadership
  • Support operational teams to ensure enterprise backups are enabled, running successfully, and free of systemic errors across all supported workloads.
  • Act as the highest-level technical escalation for backup and recovery issues, including complex failures and restore scenarios.
  • Provide design, sizing, capacity, and architectural guidance for new backup use cases and platform enhancements.
  • Partner with infrastructure, cloud, and application teams to onboard new systems into backup services in alignment with standards and best practices.
  • Identify risks, gaps, and improvement opportunities in the backup environment and drive remediation.
• Automation, Monitoring & Reporting
  • Design and implement automation to improve backup operations, validation, and reporting.
  • Develop and enhance health, compliance, and capacity reporting to support operational teams and leadership visibility.
  • Support continuous optimization of backup performance, cost efficiency, and recoverability.
• Disaster Recovery & Resiliency Enablement
  • Act as a technical partner to the Disaster Recovery program, supporting backup-related DR requirements and recovery strategies.
  • Contribute to the development and maintenance of application DR plans, runbooks, and recovery artifacts as related to backup systems.
  • Support DR exercises, technical validations, and quality reviews to ensure backup and recovery expectations can be met during real incidents.
  • Ensure backup and recovery practices align with organizational risk tolerance, policy, and regulatory requirements.
• Maintain accurate, current technical documentation for backup platforms, architectures, and operational procedures.
• Contribute to the evolution of backup and DR standards, patterns, and guidance.
• Proactively evaluate new technologies, features, and approaches to improve data protection and resiliency.

• Bachelor’s degree in Computer Science or a closely related discipline, or equivalent practical experience.
• 5+ years of experience in IT operations or infrastructure roles.
• Strong server administration experience across Windows and Linux platforms.
• Hands-on experience with virtualized and cloud environments, including VMware, AWS, and Azure.
• Working knowledge of database backup and recovery concepts, including platforms such as SQL Server, Oracle, and SAP HANA.
• Experience with scripting and automation, using languages such as Python, Bash, or similar.
• Proven ability to troubleshoot complex technical issues and lead resolution efforts.
• Experience supporting enterprise-scale backup platforms and data protection solutions, such as cloud-native solutions in AWS and Azure, Veeam, and Cohesity Data Protect.
• AIX and IBM POWER experience would be an asset.
• Understanding of disaster recovery concepts, recovery objectives (RPO/RTO), and application resiliency patterns.
• Strong analytical and problem-solving skills, with the ability to think creatively and challenge existing approaches.
• Excellent collaboration and communication skills, able to work effectively with technical and non-technical stakeholders.
• Demonstrated commitment to continuous improvement, automation, and operational excellence.
• Experience supporting and interacting with teams that are geographically distributed.
• Strong understanding of data protection workflows, immutability, replication, and cloud archive/tiering.
• Experience performing restores (file-level, VM-level, application-aware).
• Ability to optimize cluster performance, storage utilization, and resiliency.
• Knowledge of Veeam backup job configuration, repositories, retention, and copy jobs.
• Familiarity with Veeam features such as Sure Backup, Instant Recovery, WAN acceleration, and immutable repositories.
• Understanding of Veeam Availability Suite components.
• Strong understanding of data protection workflows, immutability, replication, and cloud archive/tiering.
• A working understanding of database backups (SQL, SAP, Oracle).
• Experience with multi-site backup strategies and DR design.
• Knowledge of Cohesity Data Protect is an asset, including features like Data Lock, Fort Knox, and Helios.
• Ability to manage and optimize large-scale backup environments across hybrid cloud (Azure/AWS).