Senior Technology Analyst – Warehouse Management Systems; WMS

Job Summary

Supports enhancements to the technology that powers Walgreens’ Distribution and Transportation operations. This role works across Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and legacy logistics platforms to solve complex operational challenges and deliver high‑impact solutions, requiring independent judgment, problem‑solving, and creativity. Partners closely with business and technology teams to support mission‑critical systems, drive improvements, and contribute to the ongoing evolution of Walgreens’ supply‑chain technology within established enterprise standards.

This role is based in Deerfield, Illinois and follows a hybrid work model, requiring four days per week in the office and one day working remotely.

Work visa sponsorship is not available for this role.

• Develops and performs operational activities that impact important components or processes of the specified technology work function, including Information Security, Business Systems Analysis, Strategy, Operation or analysis work in any other part of the Technology organization.
• Developing and performing assigned high‑profile plans/programs to enhance/maximize consumer awareness, market share, and support specified initiatives.
• Interpreting results and analyzing trends.
• Reviewing alignment of functional area strategies with assumed outcomes.
• Monitoring strategies of functional area and recommending or implementing adjustments.
• Contributing to planning and implementing a broad range of activities to meet objectives.
• Developing tactical plans.
• Participating in development of programs that establish and enhance standards.
• Assessing and evaluating systems to identify weaknesses and assess risk; performing vulnerability testing.
• Implementing new or upgraded measures or controls, and documenting system or process changes.
• Reviewing reports or logs, investigating possible exceptions, and collaborating with internal teams or external agencies as needed, including managed service providers.
• Developing and planning controls, defenses and countermeasures to intercept and prevent attempts to infiltrate company email, data, e‑commerce and web‑based systems.
• May advise on security controls for projects.
• Researching and performing root‑cause analysis.
• Assisting in the creation and implementation of solutions, which may include conducting vendor assessments to ensure the vendor is complying with contract language and WBA requirements.
• May advise on penetration testing and vulnerability assessments of applications, operating systems and/or networks. May conduct complex cleanup of legacy environments.
• May conduct contract reviews for appropriate language prior to a project/WBA signing.
• May develop and enhance processes to support established standards.
• May design specifications of assigned projects and may lead in implementation.
• May ensure that defects in assigned projects or programs are tracked, summarized and presented to management.
• Interacts with internal and external peers and management to share highly complex information related to areas of expertise or to gain acceptance of new or enhanced business solutions.
• Participates in the development of business approaches and new or enhanced processes.

• Bachelor’s degree and at least 2 years of experience in Information Security, Business Systems Analysis, Governance, Strategy, and/or Operations OR High school/GED and at least 4 years of experience in Information Security, Business Systems Analysis, Governance, Strategy, and/or Operations.
• Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community, and with vendors.
• Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience using analytical skills, tools and techniques to investigate information and draw conclusions.
• Experience with project management (e.g., planning, organizing, and managing resources to bring about successful completion of specific project goals and objectives).
• Willing to travel up to 10%…