Manager, Product Manager- Global Network

Overview

Manager, Product Management (PXDP
50). Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Global Payment Network (GPN) organization is driving a renewed mission to transform its Platforms and Products. GPN encompasses the relationships, technologies, platforms, products, and processes that facilitate the movement of money for Cards, Merchants, Banks and Commercial Products across both domestic and international rails. For Product Managers, understanding and strategically managing the GPN is essential for maximizing customer value, optimizing costs, driving innovation in payments, and ensuring compliance.

The Product Manager for the Observability Platform in GPN will define the strategy and roadmap for the systems that provide end-to-end visibility into application performance, infrastructure health, and user experience. They will partner closely with Business, Technology and Support teams to deliver scalable telemetry capabilities spanning metrics, logs, traces, alerting, and dashboards, to directly support payment network uptime, transaction integrity, and partner SLAs.

This role translates business priorities into platform features that deliver measurable value, and prioritizes reliability, cost efficiency, and developer experience, ensuring teams can proactively detect, diagnose, and resolve issues quickly. This role will drive observability adoption across the organization, and measure success through improved system resilience and operational excellence.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 3 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer facing digital products
• Experience with tools such as Datadog, Splunk, Open Telemetry

Capital One will not sponsor a new applicant for employment authorization for this position at this time.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. This salary information is for candidates hired to work within the listed locations:

• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• Riverwoods, IL: $149,800 - $171,000 for Manager, Product Management
• Other locations: pay range determined by location; actual amount shown in offer letter

This role is eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Eligibility varies based on full or part-time status, exempt/non-exempt status, and management level. For more information, visit the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to…