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Senior Conversational UX Designer – IVR & AI

Job in Deerfield, Lake County, Illinois, 60063, USA
Listing for: Walgreens
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Product Designer, UI/UX Design
Salary/Wage Range or Industry Benchmark: 127500 - 204000 USD Yearly USD 127500.00 204000.00 YEAR
Job Description & How to Apply Below

Walgreens is seeking a Principal Conversational UX Designer in Deerfield, Illinois to shape the experiences of millions who interact with the brand. This senior role involves leading the design of IVR call flows and AI-powered chat, setting standards for the team's dialogues and voice usability. Collaboration with product owners and engineers, along with mentorship of junior designers, is essential.

The ideal candidate will have extensive experience in the field, strong leadership skills, and fluency in design technologies. Competitive salary ranges from $127,500 to $204,000.

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Position Requirements
10+ Years work experience
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