Commercial Domain Architect

About Position

• Role: Commercial Domain Architect
• Experience: 12+ Years
• Job Type: Full Time Employment
• Mandatory Mention 3 skills: customer engagement and Supply Chain

The Commercial Domain Architect is the senior architecture leader accountable for translating commercial strategy into coherent, executable technology outcomes that deliver measurable in‑year savings, enable year‑on‑year simplification, and establish a scalable target‑state architecture across the end‑to‑end Commercial value stream, including Service and repair delivery.

This role ensures enterprise‑standard platforms—most notably Salesforce—are fully leveraged to reduce fragmentation, lower operating cost, and improve performance across upstream commercial planning, go‑to‑market execution, sales enablement, service and repair operations, martech and downstream customer engagement.

• Quantifiable in‑year and recurring cost savings across the Commercial and Service and Repair technology portfolio
• Approved multi‑year simplification and modernization roadmaps with clear savings targets
• Reduced architectural complexity and elimination of redundant Commercial and Service tools
• Increased enterprise leverage of Salesforce and strategic Commercial platforms
• Improved decision quality, speed, and confidence for Commercial and Service technology investments

• Partner with Commercial and Global Service and Repair leadership to translate growth, service, and margin strategies into target operating models and capability roadmaps
• Lead target‑state architecture across portfolio planning, pricing, demand shaping, and service delivery models
• Ensure alignment across sales execution, enablement, customer support, service operations, and martech
• Develop sequenced, value‑backed roadmaps that deliver in‑year savings and sustained cost reduction
• Provide architectural leadership for major Commercial and Service and Repair initiatives and investment proposals
• Own architectural alignment around Salesforce as the primary enterprise platform for Commercial and Service workflows
• Guide solution design across Salesforce, Mar Tech, SAP Hybris, Aprimo, Allego, and supporting Commercial and Service systems
• Ensure solutions align with enterprise data, integration, security, and platform standards

• Continuously assess the Commercial and Service and Repair application landscape to identify consolidation, rationalization, and retirement opportunities
• Partner with Finance, Commercial, Marketing and Service leaders to quantify savings and track value realization
• Drive reduction of duplicate sales, marketing, enablement, and service tools through platform reuse
• Embed simplification, scalability, and cost reduction into all Commercial and Service architecture decisions

• Represent Commercial and Service and Repair architecture within enterprise governance and technology assessment forums
• Ensure Salesforce and approved enterprise platforms are evaluated and leveraged first
• Enable consistent architectural decision‑making without slowing commercial execution or service delivery

The Commercial Domain Architect serves as a trusted advisor to Commercial and Service and Repair executive leadership, IT delivery and platform leaders, Enterprise Architecture, and Finance partners.

• Bachelor’s degree in IT, Engineering, Business, or equivalent experience
• 12+ years in solution or domain architecture roles supporting Commercial and/or Global Service functions
• Deep expertise in Salesforce and enterprise Commercial and Service technology ecosystems
• Proven track record delivering portfolio simplification and measurable cost savings
• Strong executive communication and stakeholder influence skills

• Strong commercial and service operations acumen
• Pragmatic systems thinker who balances speed, cost, and scalability
• Trusted partner who challenges constructively and drives cross‑functional alignment
• Competitive salary and…