Senior Manager Technical Program Manager

Are you interested in leading programs that deliver on critical business goals and build large-scale products & platforms?

About Capital One - At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to fostering a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives by leveraging best-in-class technology.

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high-throughput, secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPN’s success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment, technical strategy, and execution of the organization’s objectives and key results.

They improve scalability and system resilience within the GPN engineering lifecycle, focusing on ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

In addition to technical program responsibilities, you will pave the way for an expanding TPM discipline within the team, teaching the organization what a great TPM can achieve.

• Lead programs that deliver critical business goals and build large-scale products & platforms.
• Manage critical payments infrastructure to facilitate high-throughput, secure global transaction processing.
• Drive architectural alignment, technical strategy, and execution of the organization’s objectives and key results.
• Improve scalability and system resilience within the GPN engineering lifecycle, with a focus on ownership of complex technical dependencies.
• Collaborate cross-functionally to deliver robust global financial infrastructure.

• Strong technical background (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life‑cycle.
• Exceptional communication and collaboration skills.
• Excellent problem‑solving and influencing skills.
• A quantitative approach to problem solving and a collaborative planter of holistic solutions; a systems thinker.
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives.
• Deep focus on execution, follow‑through, accountability, and results.
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, a good listener, and deep‑seeded empathy for teams and partners.

• Bachelor’s degree.
• At least 5 years of experience in technical program management.

• 5+ years of experience designing and building data‑intensive solutions using distributed computing.
• 3+ years experience in building distributed systems & highly available services using cloud computing services/architecture—preferably AWS.
• 3+ years experience building highly scalable mobile products & platforms.
• 3+ years of experience with Agile delivery.
• 3+ years experience delivering large and complex programs—owning the business or technical vision, collaborating with large cross‑functional teams, securing commitments on deliverables, and unblocking teams to achieve business impact.
• Experience building systems & solutions within a highly regulated environment.
• Bachelor’s Degree or higher in a related technical field (Computer Science, Software Engineering).

• Plano, TX: $182,500 – $208,300 for Sr. Manager, Technical Program Management.
• McLean, VA: $200,700 – $229,100 for Sr. Manager, Technical Program Management.
• Richmond, VA: $182,500 – $208,300 for Sr. Manager, Technical Program Management.
• Riverwoods, IL: $182,500 – $208,300 for Sr. Manager, Technical Program Management.
• Performance‑based incentive compensation may include cash bonus(es) and/or long‑term incentives.
• Comprehensive health, financial and other benefits to support your total well‑being.

Capital One is an equal opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws.