Service Developer

Service Now Developer

Join our dynamic team as we embark on an exciting IT Asset Management (ITAM) modernization initiative. We are integrating Service Now SAMPro across our platforms to enhance operational efficiency and compliance. As a key team member, you will play an essential role in managing software asset lifecycle activities and maintaining data integrity.

• Applicants must be able to work directly for Artech on W2
• Proven experience with Service Now SAMPro
• Strong understanding of software licensing practices
• Excellent analytical and problem-solving skills
• Ability to collaborate effectively with cross-functional teams

• Experience in IT asset management and software license reconciliation
• Familiarity with software optimization and usage analysis
• Strong documentation and process improvement skills

• Maintain and reconcile software license records and entitlements in Service Now SAMPro
• Support Effective License Position (ELP) planning and vendor audit readiness
• Perform manual updates and data certifications to ensure inventory accuracy
• Collaborate with various teams to ensure licensing compliance
• Guide software owners on license management and installation tracking
• Document SAM processes and contribute to operational support

• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits