Sr. Manager, Network Policy Development & Contract Specialist

Are you a legal-minded strategist who loves translating complex concepts into clear, enforceable framework guidelines? Do you thrive at the intersection of law, technology, and operations? If so, we want you on our team.

• Policy Development & Modernization: Draft, maintain, and modernize network policies and operating rules. You’ll apply your legal acumen to ensure clarity, enforce ability, and ironclad alignment with regulatory and contractual requirements.
• Complex Translation: Translate highly complex legal, technical, and operational requirements into clear, implementable rules for diverse stakeholder audiences. You excel at balancing legal precision with operational practicality.
• Governance Rigor: Champion internal governance. You will ensure ongoing compliance with our strict rule change management, submission, and approval processes, keeping our documentation immaculate.
• Cross-Functional Collaboration: Build and maintain trusted relationships with peers and senior stakeholders across Legal, Risk, Compliance, Product, Technology, and Operations teams.
• Tech-Forward Innovation: Embrace and develop your skills in modern technology—including AI-enabled tools where appropriate—to improve rule quality, data consistency, and operational efficiency, all while retaining clear human accountability.

• Basic Qualifications: Bachelors Degree or Military Experience
• At least 4 years of experience in contracts, risk assessment, or liability frameworks
• At least 1 year of People Management experience

• Preferred Qualifications:
• Juris Doctor (JD), LLB or equivalent legal qualification or paralegal experience in contracts management
• 5+ years of experience in contracts, risk assessment, or liability frameworks
• At least 3 years of People Management experience
• Experience with payments network governance models, including participant obligations, enforcement mechanisms and change management processes

• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated. Cities and ranges:
  Chicago, IL: $161,500 - $184,300;
  Houston, TX: $161,500 - $184,300;
  McLean, VA: $177,700 - $202,800;
  New York, NY: $193,800 - $221,200;
  Richmond, VA: $161,500 - $184,300;
  Riverwoods, IL: $161,500 - $184,300. The actual offer will reflect location and other factors.
• Bonus and long-term incentive compensation may be offered, subject to plan terms.
• Capital One offers a comprehensive benefits package. Eligibility varies by status and role. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with criminal histories in a manner consistent with applicable laws regarding criminal background inquiries.

If you require an accommodation, please contact Capital One Recruiting at or Recruitin All information will be kept confidential and used only to provide needed accommodations.

For recruiting questions, please email  Capital One does not provide, endorse, nor guarantee third-party products or services mentioned on this site. Capital One Financial is made up of several entities. If posting in Canada, it is Capital One Canada; in the United Kingdom, Capital One Europe; in the Philippines, Capital One Philippines Service Corp. (COPSSC).