Senior, IT Manager - SAP Systems

Job Description

Senior IT Manager - SAP Systems (Hybrid Infrastructure)

Senior IT Manager for SAP Systems:
Leads the strategy, operations, and evolution of a large, diverse SAP landscape. Oversees a complex, hybrid environment-balancing critical on-premise SAP and 3rd Party systems with scalable cloud integrations. Responsibilities within this position spans SAP Infrastructure and system architecture, monitors and maintains high-performance technical and operational execution, and ensures close adherence to strategic corporate initiatives, to maximize our SAP investments.

Key Responsibilities

Hybrid Infrastructure & Architecture Governance

* Manage Hybrid Ecosystems:
Oversee the availability, security, and performance of our hybrid SAP landscape (combining on-premise core databases with cloud applications and platforms including SAP ECC, BIW, SCM, GRC, EWM, HANA DB, SAP ASE, SAP Portal and SAP C4)

* Cloud Integration & Strategy:
Architect seamless data flows, API, CPI RFC, SOA, Boomi, and EDI connections between on-premise components and cloud-based solutions.

* Disaster Recovery & Business Continuity:
Formulate, maintain, and test robust backup and recovery strategies across both on-premise servers and cloud instances.

Operations & Service Delivery

* SLA & Incident Management:
Define and track key performance metrics to ensure maximum system uptime and minimize business disruptions.

* System Maintenance:
Coordinate upgrades, support packages, security patching, and system refreshes across the landscape with minimal impact on operations. [

Compliance, Risk, & Audit Management

* Audit Readiness & Execution:
Serve as the primary point of contact for internal and external IT audits. Provide required evidence, system logs, and configuration reports.

* Regulatory Compliance:
Maintain compliance across the SAP landscape with relevant industry regulations (e.g., SOX, GDPR, etc…).

* Access Governance & GRC:
Manage the SAP Security Team, with emphasis on SAP Governance, Risk, and Compliance (GRC) tools. Monitors and enforces Segregation of Duties (SoD) policies to eliminate access conflicts.

* Change Control Management:
Enforces strict change management workflows to verify that all system transports, patches, and code deployments are approved, tested, documented, reviewed, and ultimately auditable.

* Vulnerability & Patch Management:
Schedule and monitor mandatory SAP security notes and patches across both on-premise and cloud nodes to mitigate risk vulnerabilities.

Team Leadership & Vendor Management

* Team Mentorship:
Direct, coach, and evaluate a team of highly productive Individual Contributors specializing in SAP Security, SAP BASIS administration.

* Database Administration: of SAP HANA, Oracle, SAP ASE, and MS-SQL.

* Production Support:
Supports Global Print Management, Enterprise Scheduling, Enterprise Backup/Restore.

* External Partner Oversight:
Manage third-party system integrators, cloud service providers, and vendor account managers to maximize service quality and cost-efficiency.