Senior Manager, Commercial Analytics; Patient & Access Analytics

Senior Manager, Commercial Analytics (Patient & Access Analytics)

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions.

As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Flexible Commuter role to Deerfield, IL OR Thousand Oaks, CA office. You will work on-site 2-3 days a week.

Let's do this. Let's change the world. In this vital role, the Senior Manager, Commercial Analytics (Patient & Access Analytics) leads the development of analytics, reporting, and strategic insights that enable data-driven decision making across the Patient Access organization. This role serves as a trusted business partner by translating complex data into actionable recommendations that improve patient access performance and business outcomes.

The successful candidate combines advanced analytical expertise, technical proficiency, project leadership, stakeholder management, and people leadership to deliver innovative analytical solutions and drive continuous improvement across the GCCI/BAI organization.

Patient Access Analytics & Business Insights

• Lead the development and delivery of patient access analytics, reporting, and performance measurement to support strategic business decisions.
• Utilize data-driven approaches to identify business needs, uncover trends, and generate actionable insights.
• Translate complex analytical findings into compelling business narratives and executive-level recommendations.
• Identify opportunities to optimize patient access strategies through analytics, targeting, and performance monitoring.
• Develop scalable reporting solutions that provide timely, accurate, and actionable insights for business partners.

Data & Technical Leadership

• Develop dashboards, reports, and performance metrics using SQL, Tableau, and other analytical tools.
• Apply structured analytical methodologies to solve complex business problems.
• Ensure high standards of data quality, governance, and reporting consistency.
• Continuously improve reporting capabilities, analytical frameworks, and automation opportunities.

Project Leadership

• Lead multiple high-priority initiatives simultaneously while ensuring timely delivery and high-quality outcomes.
• Develop project plans, manage dependencies, communicate milestones, and proactively identify risks.
• Balance competing priorities while aligning work with strategic business objectives.
• Drive process improvements that increase operational efficiency and analytical effectiveness.

People Leadership & Capability Development

• Lead, coach, and develop a team of analytics professionals across both onshore and offshore resources.
• Foster a collaborative, high-performing team culture focused on accountability, innovation, and continuous improvement.
• Mentor team members and build organizational analytical capabilities through coaching and knowledge sharing.

Cross-Functional Partnership

• Serve as a subject matter expert in patient access analytics and performance measurement.
• Partner closely with Patient Access, Market Access, Sales, Marketing, Finance, and other Commercial stakeholders to deliver business value.
• Build strong partnerships across the GCCI/BAI organization, promoting collaboration and a One GCCI/BAI mindset.
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