Fraud Risk Services Lead

Fraud Risk Services Leads at Capital One are highly motivated Risk Management professionals with excellent project management and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

• Translate daily fraud monitoring and investigative insights into network-level risk strategy and action plans
• Serve as a consultative fraud risk advisor to Issuers, acquirers, and when applicable merchants
• Lead proactive outreach to participants to address fraud performance trends and emerging vulnerabilities
• Conduct advanced trend analysis and root cause analysis to identify systemic risk drivers across network
• Identify and elevate emerging fraud patterns with clear mitigation strategies and executive-ready insights
• Own and manage fraud-related escalations between participants and the network, influencing accountability and resolution
• Lead development and continuous enhancement of fraud playbooks, manuals, and operational governance frameworks
• Drive strategic fraud initiatives and cross-functional projects from ideations through execution
• Operate effectively in ambiguous environments, shaping structure, clarity and forward momentum where formal processes may not exist
• Influence stakeholders across Risk, Product, Compliance, Analytics, and Operations to align on fraud priorities
• Provide thought insight and leadership on Participant fraud risk strategy bringing forward innovative solutions in partnership with Product based on voice of the customer

• Bachelors Degree or military experience
• At least 3 year of Financial Services Risk Management Experience
• At least 3 years of Project Management experience
• At least 5 years of experience supporting, partnering and interacting with internal business clients

• At least 5 years of Project Management experience leading cross functional projects and programs in Risk
• At least 5 years of Financial Services risk management experience
• PMP Certification or Masters Certificate of Project Management (CPM)
• Ability to set direction, manage expectations and lead cross-functional teams

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Risk Manager
Richmond, VA: $138,100 - $157,700 for Risk Manager
Riverwoods, IL: $138,100 - $157,700 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background…