Credit & Collections Manager

Credit and Collections Manager

Location: Deerfield, IL, Broomfield, CO, or remote

About Justrite Safety Group: Justrite Safety Group (JSG) provides industrial safety solutions, including chemical storage safety, motion safety, industrial matting, signage, ground protection, showers/eyewash stations, and exterior storage buildings. Headquartered in Deerfield, IL, JSG has approximately 2,000 employees and operates manufacturing facilities worldwide.

The Credit and Collections Manager leads the Center of Excellence for Credit and Collections for our Chemical Safety, Jobsite Safety, and Facility Safety businesses. This position oversees the accounts receivable processes, monitors accounts, facilitates timely collections, resolves disputes, maintains accurate records and reporting, and develops and oversees policies and procedures to optimize cash flow while preserving positive internal and external customer relationships.

• Manage the end-to-end accounts receivable process, including credit management, cash application, and collections.
• Supervise, train, and mentor staff, ensuring high performance and professional development.
• Lead efforts to implement FIS GETPAID, an AR automation tool to enhance the accounts receivable process, reducing manual efforts and increasing efficiency.
• Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO).
• Review escalated customer issues, provide solutions and facilitate collections.
• Partner with Sales and Customer Service to resolve payment issues without jeopardizing customer relationships.
• Oversee accurate cash applications and reconcile unapplied cash.
• Perform financial and credit analysis regarding new customer applications, past due accounts, and high-risk customers. Determine the amount of credit to be extended.
• Review accounts receivable aging to assess the status of collections and outstanding balances, and evaluate the effectiveness of current collection policies and procedures.
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been made before assigning bad-debt status.
• Support the month-end close process by preparing AR related reports and analysis, including reconciliation of general ledger accounts and preparation and booking of AR reserve adjustments (i.e., bad debt, short pay, discounts).
• Maintain documentation for credit approvals, disputes, and escalations.
• Prepare monthly reports for senior leadership on AR aging, collection metrics and cash flow forecasts.
• Monitor, recommend and drive ERP enhancements as it relates to the full cycle of accounts receivable to increase efficiency and decrease errors.
• Work across functions to help communicate inefficiencies while being a resource to help problem solve areas of improvement for the order to cash process.

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• Bachelor's degree in Finance, Accounting or related field.
• A minimum of 7 years of experience in credit and collections, with at least 3 years in a managerial role.
• Experience with FIS GETPAID.
• Proficiency in financial software and ERP systems (Infor XA and Syteline a plus).
• Excellent analytical and problem‑solving skills.
• Strong communication skills with the ability to present data and insights to leadership in a clear and concise manner.
• Experience in leading a team including setting performance standards, providing ongoing feedback and training to achieve success.

• Proficiency in Microsoft Office applications, specifically Excel.
• Strong initiative and drive, including a willingness to collaborate on projects with colleagues beyond Accounting and Finance.

The position offers a competitive base salary ranging from $105,000 to $120,000. Actual base salaries may vary based on location, relevant experience and performance. This role is also eligible for an annual incentive plan tied to company and business unit targets.

Our benefits package includes comprehensive medical, dental and vision coverage, flexible hours, alternative work arrangements, a 401(k) plan with company match, company‑paid short and long‑term disability insurance, generous paid time off, personal days and a robust employee wellness program.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.