U - Facilities Manager

Job Objective

Supervise the Facilities Management & Office Services teams, including the day-to-day operations of the company’s offices and facilities. Support the company’s overall real estate strategy based on its current and future needs.

• Oversee the day-to-day operations of all real estate and facilities, including general maintenance and building operations and coordinate with the Office Services, Facilities Management and other 3rd party teams.
• Identify and implement best practices, policies, procedures, and training for facilities and office services teams.
• Determine expectations for assessing property management needs, safety issues, security, and related matters.
• Create and direct plans to maintain and enhance physical facilities.
• Assist in preparing facilities budgets, including capital expenditures, maintenance, and general and administrative costs of operations for all properties and staff, including 5-year plans and forecasts.
• Lead efforts to identify cost-saving opportunities and drive effective facility operations.
• Travel regularly to field locations to conduct on-site assessments of facilities, building systems, maintenance conditions, safety practices, and operational needs.
• Personally evaluate property conditions, verify reported issues, review incidents, and recommend corrective actions and capital improvements.
• Ensure compliance with internal, local and federal guidelines and safety standards.
• Manage capital projects, including budget review, negotiations with vendors, review and approve payables and ensure successful completion.
• Provide strong leadership to ensure that all facility management and maintenance tasks are completed correctly, on time, and aligned with company needs.
• Communicate regularly with Senior Management, Legal, Human Resources & Real Estate to share ideas and check the progress of objectives.
• Actively participate in business meetings to suggest ideas that could save company resources, create value and provide recommendations to solve problems in the workplace.
• Provide technical oversight for the facilities function to ensure completion of all projects and tasks.
• Demonstrate the ability to manage multiple priorities simultaneously.
• Instill a culture of excellent customer service that surpasses client expectations and increases company value.
• Assemble relevant data and present to management and stakeholders as needed.
• Develop facilities team goals and objectives that align with the overall organizational strategy.
• Manage performance and supervise personnel to achieve goals; plan, direct, and organize workloads; train, motivate, monitor, and evaluate staff; and review progress and implement changes as needed.
• Working knowledge of FM Systems software is a plus.
• Set objectives for direct reports on service performance and metrics for success.
• Ensure building operations comply with all local zoning laws and regulations.
• Create functional strategies and specific objectives for the facilities team, including developing budgets, policies, and procedures to support company objectives.
• Work constructively with department heads on space planning and all facility needs, ensuring customer satisfaction.
• Prepare and manage plans for the allocation and utilization of space, occupy reports, furniture installation and allocation, security access and parking management and recommend changes or improvements as needed.
• Develop, compile and manage facility operations and maintenance policies, procedures, and work instructions.
• Serve as a liaison to the property owner and/or landlords and subtenants.
• Maintain strong business relationships with vendors & service providers.
• Manage multiple ongoing projects; select vendors and contractors; review and approve invoices within the company’s delegation of authority.

• Demonstrate commitment to company core values — Integrity, Ownership, Urgency, Alignment, and Innovation — in all daily responsibilities and interactions.
• Actively support and contribute to the company’s mission and vision through reliable, high-quality work.
• Other duties as assigned by management.

• Seven (7)+ years of experience…