VP Site of Care Strategy and Operations

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases.

Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!

The VP Site of Care Strategy & Operations will be a visible commercial and operational leader responsible for developing and executing strategies that support appropriate site-of-care readiness, operational excellence, timely patient access to therapy, and operational execution of hub, including co-pay, case management and reimbursement support capabilities. This role will lead cross-functional efforts to understand and address barriers across the treatment journey, including coordination among key stakeholders including patients, prescribing HCPs, and specialty infusion providers.

This position will establish the strategic direction for site-of-care initiatives through insight generation, market analysis, operational assessment, and cross‑functional planning. The role will be responsible for evolution of Lundbeck's existing Vyepti Infusion Network (VIN) and span a broad range of sites of care, which may include health systems, neurology practices, ambulatory infusion centers, hospital outpatient departments, specialty infusion providers or alternative sites of care (ASOCs).

The VP Site of Care Strategy & Operations will be accountable for building a scalable, compliant, and operationally effective site‑of‑care strategy that supports provider education, care coordination, operational readiness, and patient access. The role requires strong commercial judgment, external partner management, vendor oversight, and the ability to lead complex initiatives in a highly regulated environment.

• Lead the development and execution of a multi-year site‑of‑care strategy designed to support appropriate access, operational readiness, and a consistent treatment experience with focus on evolution of existing Vyepti Infusion Network (VIN).
• Identify, prioritize, and address operational barriers that may affect speed to therapy, site readiness, care coordination, and treatment continuity.
• Evaluate site‑of‑care strategy and operations based on objective factors such as geographic access, capacity, capabilities, patient and provider experience, payer considerations, quality standards, operational feasibility, and compliance requirements.
• Identify and align all required resources - internally and externally - to ensure effective and seamless achievement of goals, plans and critical initiatives
• Collaborate with marketing, market access, patient services, medical, legal, compliance, data analytics, and field leadership to align on a single site‑of‑care agenda.
• Translate site‑of‑care insights into strategic choices, operational priorities, and execution plans that support brand and franchise objectives in a compliant manner.

• Develop and maintain operating standards, playbooks, workflows, and governance processes that support effective coordination across sites of care and external service providers.
• Provide leadership and oversight of the operations team who oversee day‑to‑day tactics by establishing and monitoring program goals and key performance indicators to ensure effective functioning.
• Measure customer satisfaction with sites of care and patient support and propose solutions to make improvements where necessary (in consultation with Marketing and Sales)
• Lead initiatives focused on site readiness, education, infrastructure, operational consistency, and care pathway coordination.
• Identify opportunities to simplify or improve treatment‑process steps, reduce operational friction, and support a more predictable patient and provider experience.
• Serve as a senior escalation point for site‑of‑care operational issues, working…