Public Safety Officer Third Shift

Job Summary

Responsible for providing support to Public Safety operations at Children’s Wisconsin facilities. Duties may include, but are not limited to, any or all of the following:

• Patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service.
• Perform inspection tours and investigate incidents.
• General office or record keeping tasks.
• Verbally de‑escalate and, if needed, physically restrain patients or disruptive individuals.
• Perform Weapon Screening services to prevent weapons and other prohibited property from entering Children’s property.
• Secure property/evidence as needed/directed.
• Liaise with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement.

Essential functions include:

• Patrols (by foot and vehicle) of assigned areas according to schedule and investigate unusual occurrences.
• Parking enforcement related duties, including operation of parking equipment, greeting customers, and directing them.
• Investigates incidents and writes reports covering crimes, injuries, loss of property, etc.; obtains evidence and interviews witnesses.
• Assists Public Safety Dispatchers in the Communication Center, dispatches personnel, and answers emergency lines.
• Monitors surveillance and alarm systems, answers intercom and elevator calls promptly.
• Responds to emergency situations of various types, including crowd control, disturbance resolution, firefighting, medical assistance, combative patients and similar incidents.
• Performs Weapon Screening services, secures evidence, and liaisons with law‑enforcement agencies.
• Questions or detains suspicious individuals or criminal violators on campus.
• Restrains disorderly, combative, or injurious individuals to prevent imminent harm.
• Badges and screens visitors per the visitation policy, directs employees, visitors, and patients.
• Maintains knowledge of policy, procedures and Standards of Work through regular review and meetings.

• High School graduate, GED, or High School Equivalency Diploma (HSED) required.
• Post‑high‑school coursework in criminal justice or related field preferred.

• 1+ years previous customer service experience required.
• 1+ years experience as a uniformed security officer in healthcare, public safety, corporate security, law enforcement, or military service preferred.
• 1+ years experience performing weapon screening preferred.

• Acceptable driving record and ability to be insured by CHHS carrier.
• Ability to complete all required organizational and departmental training and competency processes.
• Reading and writing proficiency for incident reports and record‑keeping.
• Strong interpersonal, written, and verbal communication skills.
• Intermediate computer skills (PC software, Microsoft Word, Excel, Access, Epic, CAD, incident reporting, surveillance and weapon screening technology).
• Analytical skills for inspecting, responding to emergent situations and preparing reports.
• Completion and maintenance of training in physical/verbal intervention, control techniques, and use of security equipment.
• Completion and maintenance of testing requirements under the Physical Capacity Exam (PCE).
• Ability to maintain a calm and professional disposition while responding to emergent situations.
• Marcus Crisis Prevention Program Certification (MCPP).
• Marcus Autism Center certification required within 1 year of hire.

• BLS‑Basic Life Support Healthcare Provider (American Heart Association/American Red Cross/National Safety Council) within 90 days.
• Driver’s License – State of Wisconsin.

Children’s Wisconsin is an equal opportunity/affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Employment is at‑will. This document does not create an employment contract, implied or otherwise.