Specialist Office Support Print & Mailroom

Job Summary

Responsible for mail preparation, mail pickup, delivery to various Walgreens company locations and U.S. Post offices along with day-to-day Lettershop job tasks.

• Prepares, sorts & routes interoffice and inter-company mail. Picks up and delivers mail per assigned route and schedule. Sorts, weighs, meters and trays U.S. Mail.
• Substitutes for other Mail Services employees (including Drivers) as needed.
• Participates in cross‑training to learn tasks throughout the Mail Services department. Will independently perform tasks at 3 or more locations.
• Bursts, bundles and delivers data reports on a weekly/monthly basis.
• Delivers paper orders on a timely basis. Monitors walk‑up copiers to ensure supply rooms have paper and core office supplies.
• Processes carrier shipments either through vendor equipment or via web‑based applications, as needed.
• Tracks and retrieves information on accountable mail at every step of delivery. Performs charge‑back accountability function for accountable mail.
• Performs daily Lettershop functions to ensure customer requests are met in a cost‑effective and timely manner.
• Operates Lettershop equipment, as needed and maintains each piece so that downtime is minimized, including ink jet, inserter, BCC software, courier shipping stations, scanner, and pallet jacks. Working knowledge of Excel required.
• Works to improve the quality and readability of mail list so postage expenditures and returned mail is minimized. Lays out postal code address lists, manipulates databases, lays out specifications for printing on various envelope stock.
• Charges back inventory supplies when necessary, including copy paper, envelopes, and fulfillment materials.
• Maintains knowledge of mail and shipping rules and methods to include USPS, courier, freight, and driver run mail.
• Maintains up-to-date knowledge of Haz Mat procedures. Investigates potentially hazardous shipments, as necessary, and leads resolution.

• High School diploma/GED and at least 1 year of experience in a corporate mail room or shipping/receiving department or a Lettershop environment, including inserting, scanning, ink jetting and/or other fulfillment‑type work.
• Licensed to drive in the State of Illinois.
• Knowledge of U.S. Postal Service laws and regulations and general developments within the field that relate to departmental operations.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Basic level skill in Microsoft Excel 2003 or later (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows).

• Experience running inserters, ink jet machines and scanners.
• Experience using BCC software.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities  actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range: $21.24 - $31.25 / Hourly