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Customer Service Representative
Job in
Defiance, Defiance County, Ohio, 43512, USA
Listed on 2026-07-16
Listing for:
ServiceMaster Clean
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Deliver outstanding customer service by promptly responding to inquiries through phone, email, chat, and in-person interactions;
Professionally answer incoming calls, assess needs, and efficiently dispatch technicians to provide timely support;
Maintain accurate and detailed records of all customer interactions, including thorough documentation of emergency call intake processes;
Provide clear, accurate information about our full range of restoration and cleaning services;
Update the On-Call Manager schedule during weekly rotations and assist with on-call operations as needed
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