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Customer Service & Dispatch Specialist
Job in
Defiance, Defiance County, Ohio, 43512, USA
Listed on 2026-07-21
Listing for:
iicrc-careers
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Service Master by McCann is seeking a Customer Service Representative (CSR) to be the friendly voice for clients seeking disaster restoration and cleaning services. You will handle inquiries by phone, email, chat, and in person, dispatch technicians, and ensure every customer feels valued.
This role emphasizes accurate records, cross-team collaboration, and a positive, customer-first mindset. You will work a full-time schedule with on-call rotations, using iCAT and Restore 365 to manage service
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