Consumer Loan Underwriter

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Full Time Admin Support Defiance, OH, US

5 days ago Requisition

A high school diploma or equivalent required; a B.A. degree in related field of study preferred; specialized bank consumer lending education/training preferred.

A minimum of three (3) years of experience in accounting, lending, or related positions. Formal credit training program or certification preferred.

• Knowledge and experience working with a Retail Loan Origination System (LOS).
• Proficient reading, writing, grammar, and mathematics skills.
• Proficient interpersonal relations and communicative skills.
• Knowledge of current loan servicing procedures, lending laws, and regulations.
• Sound judgment and risk assessment.

Responsible for performing administrative and underwriting duties to support the consumer lending function; achieving goals as established in the bank’s business objectives; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for the consumer loan function; communicating with appropriate personnel; maintaining appropriate records and providing assigned reports.

Performs administrative and underwriting duties to support the consumer lending function as illustrated below:

• Evaluates consumer loan requests for Auto Loans, Credit Cards, Home Equity, Personal Loans, and Recreational Vehicles.
• Checks for completeness and accuracy of loan applications.
• Verifies personal, employment, and financial information using pay stubs, tax returns, or bank statements and compares income against loan requirements and internal guidelines.
• Ensures required documentation has been provided.
• Completes credit risk assessment:
  • Evaluates credit reports and identifies risk indicators.
  • Assesses debt-to-income (DTI) ratios and repayment capacity.
  • Reviews collateral valuations and overall loan quality.
• Applies lending policies and guidelines:
  • Ensures loan decisions align with risk tolerance thresholds, product guidelines, and regulatory compliance.
• Approves or denies consumer loans based on consumer loan standards.
• Works within LOS to review system-generated offers and overrides if needed.
• Inputs data and ensures accuracy for automated models.
• Recommends process improvements, system enhancements, automation, and workflow changes to increase efficiency and accuracy.
• Participates in testing and validation of system upgrades or new features.
• Communicates with stakeholders:
  • Collaborates with loan officers, processors, and customer service to provide guidance, resolve issues, and support positive client experiences.
  • Provides exceptional customer service and supports cross-functional projects as needed.
  • Suggests strategic and innovative strategies to achieve goals from the annual operating plan.
• Flags potential fraud cases (fake income, identity issues).
• Escalates high-risk applications.
• Portfolio and performance monitoring:
  • Prepares and analyzes reports on portfolio performance, delinquency trends, and loan quality to identify improvement areas.
  • Provides input on credit policy development and training initiatives to ensure consistent application of standards across consumer lending.
• Documentation and audit readiness:
  • Maintains clear, compliant records of decisions.
  • Ensures files meet audit and regulatory standards.
  • Documents rationale for approval/denial decisions.
• Performs additional duties and responsibilities as directed by the Director of Consumer Lending.
• Abides by current laws and organizational policies promoting an environment free of sexual harassment and other discriminatory behaviors.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness, and the bank’s compliance with all regulatory requirements such as CRA, ECA etc.; ensures that the department and all personnel adhere to the same.
• Responds to inquiries relating to the area, or to…