Shipping Clerk

Job Title

Shipping Clerk

24862 Elliott Rd., Defiance, OH 43512.

1st shift – Sunday through Wednesday from 6 a.m. to 4 p.m. with overtime as needed.

• Entering and closing receipts and shipments
• Entering accurate data into metrics
• Communicating with multiple Customer Advocates and trucking companies to answer questions concerning shipments
• Updating WMS and other applicable systems as needed
• Directing forklift drivers on priorities

• Provide efficient, courteous customer service through email and telephone
• Resolve routine customer questions and complaints or refer to higher level
• Serve as liaison between customers, suppliers, and warehouse personnel
• Maintain records, prepare required reports, and perform related typing/work processing and clerical duties
• Direct contact with incoming drivers, spotters, and forklift operators
• Update and maintain warehouse management system and yard management software as needed
• Participate in corrective and preventative actions and continuous improvement projects
• For food grade warehouses, follow all food safety standards set forth in the facility and actively participate in the food safety culture
• Verify counts of incoming product, make necessary adjustments on paperwork, and initiate any changes
• Sign and date the paperwork when load is finished
• Ship accurate number of pieces per load worksheet
• Answer phones and take accurate messages
• Operate copy and fax machine as needed
• Operate forklift (when required)
  • Daily forklift inspection. Check for damage or problems and report them to your supervisor
  • Lock out / tag out unsafe or inoperable equipment
  • Load, unload, and place product in proper storage bay stacked straight and neat
  • Report immediately all incidents occurring on the forklift
  • Accurately input information with scanner, documenting all functions performed
  • Change propane tanks properly and safely as needed
  • Reference Forklift Operator job description for additional duties
• Additional duties and responsibilities as assigned

• Knowledge of Company Procedures
• Skilled in the use of computers, preferably in a PC Windows-based operating system
• Skilled in the use of common office machinery
• Ability to use warehouse management system to process incoming and outgoing shipments
• Basic data entry and/or word processing skills. Experience with Excel
• Ability to work safely, follow safety procedures, and operate equipment safely
• Exceptional verbal and written communication skills
• Takes direction from leadership and gets along well with others
• Ability to establish priorities, work independently, and proceed with objectives with supervision
• Participate in corrective and preventative actions and continuous improvement projects
• Ability to stoop, push, pull, bend, reach, and lift to 50 lbs. regularly

Must pass a drug screen and a criminal background check prior to employment.

• High School diploma or equivalent
• Must obtain Industrial Truck Certification through in house training if operating forklift
• Must be willing to work overtime, weekends, and holidays as requested by supervisor
• PPE as required by each facility – refer to handbook for specific requirements

• Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and loud noises

Keller Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.