Dispatcher, Customer Service​/HelpDesk

Vannguard Utility Partners, Inc. is a multi-state, underground gas and electric utility locating company in search of a Dispatcher to work in an upbeat and friendly environment at our DeForest, WI, office.

This position requires Dispatchers to communicate with Field Technicians and construction contractors throughout the day to dispatch and log emergency, relocate, and routine ticket requests according to priority in a timely manner.

This position seeks qualified individuals who are detail‑oriented, have strong customer service and communication skills, have the ability to multi‑task, and are proficient with computers and multi‑platform systems in order to coordinate and distribute high‑profile workflows. The role is Full‑Time (Monday to Friday, 8 AM – 5 PM) and requires a pre‑employment drug test.

• Successful completion of DOT pre‑employment drug screening
• Background check
• High School Diploma / GED and/or equivalent experience
• Microsoft Office – Word & Excel
• Type at least 40 wpm
• Must be self‑motivated and able to manage time and workload efficiently
• All other duties as assigned

We offer paid training, medical/dental/term life, 401(k), paid holidays, and paid vacation.

EOE.