Receiving Technician

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DeForest, WI, US

Salary Range: $18.00 To $20.00 Hourly

The Receiving Technician I supports the efficient and compliant intake of veterinary medications and supplies in a mail-order pharmacy environment. This role works closely with the Receiving Technician II to ensure accuracy, regulatory compliance, and proper handling of all incoming inventory. In addition to core receiving duties, the associate provides cross-functional support across picking, packing, and shipping operations to help maintain timely and accurate order fulfillment.

• Receive, unload, and verify incoming shipments against purchase orders and packing documentation.
• Inspect products for damage, lot numbers, and expiration dates, escalating any issues to the Receiving Technician II.
• Assist the Receiving Technician II with intake procedures for prescription medications and regulated products.
• Accurately enter and update inventory in warehouse or pharmacy management systems.
• Label, sort, and stock inventory in appropriate storage areas, including refrigerated and controlled environments.
• Maintain clean, organized, and compliant receiving and storage areas.

• Support the Receiving Technician II role in verifying compliance with pharmacy regulations and company SOPs.
• Assist with documentation of controlled substances, temperature‑sensitive products, and prescription items.
• Help prepare records for audits, inspections, and quality checks.
• Follow direction from the Receiving Technician II for proper quarantine, returns, or disposal processes.
• Act as a backup to the Receiving Technician II for basic tasks when needed (as trained and authorized).

• Follow all pharmacy-related regulations, including proper handling of medications and controlled substances.
• Maintain accurate records and documentation for traceability and audits.
• Adhere to safety, quality, and compliance standards at all times.

• Assist in picking customer orders with high accuracy.
• Support packing processes, ensuring proper labeling, packaging, and documentation.
• Help stage and prepare outbound shipments for carrier pickup.
• Verify order accuracy to minimize errors and ensure customer satisfaction.
• Collaborate with shipping teams to meet daily production and delivery deadlines.

• Communicate effectively with inventory, purchasing, pharmacy, and fulfillment teams.
• Assist with cycle counts, inventory audits, and stock replenishment.
• Support continuous improvement efforts to enhance accuracy and efficiency.
• Provide general warehouse support as needed across departments.

Perform other duties as assigned.

• High school diploma or equivalent
• 1–2 years of receiving, warehouse, or distribution experience
• Strong attention to detail, accuracy, and organization
• Ability to follow detailed instructions and comply with regulated processes
• Basic computer skills and familiarity with inventory systems
• Receiving experience required (Knowledge,
  
  Skills and Abilities
  
  )
• Ability to read, write and speak English
• Ability to read and interpret documents such as safety rules, employment policies, operating instructions, and procedural manuals.
• Strong organizational skills and the ability to prioritize and multitask;
  Must be self‑motivated, able to work independently, and problem solve;
  Strong attention to detail;
  Strong project management and customer service skills

• Attention to detail and accuracy
• Compliance and accountability
• Teamwork and communication
• Flexibility and willingness to support multiple roles
• Time management and productivity

Must be able to perform job responsibilities in a professional manner, consistent with the needs of our internal and external customers and in accordance with all policies, procedures, and manuals. Maintain a good work ethic…