Case Manager Mental Health Professional (MHP), Dekalb, IL

Case Manager Mental Health Professional

The Association for Individual Development (AID) seeks a Case Manager Mental Health Professional located in Dekalb, IL who will develop and implement individualized treatment plans using the IM+CANS framework to maximize clients’ independent community living skills. The role requires documentation of mental health services in accordance with state and agency standards, collaboration with a multidisciplinary behavioral health team, and adherence to all regulatory and policy requirements.

• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Provide independent program coverage when scheduled.
• Ensure compliance with all agency, state, and federal regulations; review and follow updated policies and procedures.
• Facilitate communication and coordination of services with other AID staff and community professionals by phone and email.
• Maintain professionalism and boundaries when working with clients, coworkers, and outside agencies.
• Meet minimum service hour productivity standards (MRO) on a monthly basis.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) in a timely manner.
• Sign all MRO documentation within 48 hours using Cx360.
• Meet with assigned clients regularly, submitting daily activity logs.
• Develop, review, and revise the IM+CANS, ensuring corrections are made within the allotted timeframe.
• Assist clients with activities of daily living, including apartment maintenance and training consistent with treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals and objectives.
• Gather input from clients, families, guardians, and other staff on improving residential services.
• Monitor and report client safety and living arrangements.
• Acquire and maintain required trainings and certifications.
• Assist clients in paying bills, budgeting, and banking per program procedure.
• Oversee client funds when necessary, including dual signature accounts and AID representative payees.
• Secure client benefits such as Social Security, Medicaid, Link Card, etc.
• Maintain client records in accordance with agency procedures.
• Complete authorizations, reauthorizations, and spend‑down paperwork promptly.
• Update Cx360 annually and as needed to ensure record accuracy.
• Provide services aligned with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions required by DHS.
• Participate in monthly team meetings and contribute positively.
• Recognize emergency situations, take appropriate action, and complete necessary paperwork (incident reports, petitions, encounters).
• Promote relationships among clients’ families and additional supports.
• Provide transportation to clients when necessary for work, shopping, appointments, etc.
• Coordinate services in the community to meet client needs (financial, legal, advocacy, medical, etc.).
• Engage in planning and implementation of client activities.
• Offer coaching, counseling, consultation, motivational enhancement, and information/referral services to clients facing health challenges.
• Communicate with service partners (physicians, nurse practitioners, counselors, pharmacists, employers, community supports, and other health professionals) to facilitate clients’ wellness objectives.
• Utilize resources and educational materials for wellness coaching, such as Health Matters curriculum, smoking cessation materials, and weight management information.
• Promote awareness and respect for client, employee, and stakeholder diversity.
• Perform all other related duties as assigned in accordance with AID policies and philosophies.

• Bachelor’s degree in Human Services or a related field.
• Experience working in social services.
• Physical ability to navigate stairs, provide services in clients’ homes, and use a personal automobile for client transport.
• Valid driver’s license and minimum liability insurance as per AID Personnel Policy.
• Certified in First Aid, CPR, Non‑violent Crisis Intervention, and other relevant trainings; maintain IM+CANS certification.
• Computer proficiency with Microsoft Windows applications and basic household appliances; telephone with voicemail system.
• Willingness to work evening hours as required.

• $1,000 sign‑on bonus for full‑time employees.
• 21 days of paid time off and 10 paid holidays.
• Paid training and tuition reimbursement.
• Health, dental, vision, life, STD, LTD, critical illness, and accident insurance.
• 401(k) with 3.5% company contribution after one year.