Supervisor, Quality 2nd Shift

Supervisor, Quality

We are seeking a hands‑on leader to supervise and coach technicians and leads, drive daily performance, and partner across teams to ensure compliance with food safety and quality standards.

• Accountable for quality and food safety practices during operations.
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
• Schedule/approve timecards in time and attendance system, assign tasks and provide ongoing training/mentoring.
• Monitors processes and procedures to ensure effectiveness and continuous improvement.
• Initiates and tracks trend NCRs/CAPAs for all deviations.
• Acts as a member of the internal audit team and participates actively in scheduled food safety and facility GMP audits.
• Coordinate pre‑op, post‑op and glass/brittle plastic inspections.
• Serves as a communication liaison between management and quality staff to support corporate and plant‑driven initiatives.
• Maintains the food safety plan and updates SOPs as required.
• Ensures training of associates at all levels on quality programs.
• Interacts with other supervisors/managers within Ferrara to share best practices.
• Performs and maintains the environmental monitoring program and product testing program.
• Trends monthly KPI data for the Quality Manager and assists in preparing reports for senior leadership management.

• Demonstrated leadership experience.
• Strong communication and interpersonal skills.

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field (preferred).
• HACCP certification, PCQI certification and GFSI audit experience such as FSSC ISO 22000 or SQF (plus).
• Minimum 2 years’ experience in a food manufacturing leadership role.
• Previous sanitation experience strongly preferred.
• System experience: SAP S4
  
  Hana (preferred), Red Zone, Trace Gains, SharePoint, Microsoft Office products.

Ferrara provides comprehensive benefits including health insurance, dental insurance, a 401(k), paid time off, and eligible employees may also receive an annual bonus based on company performance.

The salary range for this role is $81,225 to $113,715 annually.

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or any other basis prohibited by law.

This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.