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Shift leader, Retail

Job in DeKalb, DeKalb County, Illinois, 60115, USA
Listing for: Insomnia Cookies
Full Time position
Listed on 2026-06-26
Job specializations:
  • Retail
    Fast Food / Food Service
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

As a Shift Leader at our Downtown Dekalb store located at 203

E. Lincoln Highway Dekalb, IL 60115

, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" (and beyond) by predicting the flow of business and leading a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It will also mean taking pride in knowing that your leadership as an Insomniac contributes to a productive and fun night for your store!

* Pay rate: $17.00/hr.

* Excellent training & mentorship

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* Work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

  • Provide excellent customer service and quality products to all guests throughout their experience in our bakery.
  • Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in training and coaching team members.
  • Ensure a safe, clean working environment for guests and staff, adhering to safe food handling practices.
  • Manage cash handling and deposits.
  • DESIRED SKILLS/

    EXPERIENCE:

  • At least 1 year of experience in a customer service role.
  • Experience with Point of Sale systems.
  • Outstanding communication, time management, and interpersonal skills.
  • Detail-oriented and results-driven.
  • Ability to lead by example and motivate others.
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States.
  • Must be 18 years or older to be employed.
  • About us:

    Our goal is to help all candidates find great careers. The information you provide is secure and confidential.

    We encourage you to apply directly for this job at the employer’s website.

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