Baker, Retail

Additional Considerations (if any):

-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Baker Department:
BakeryFLSA:
Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important At Hy-Vee, our bakery is a destination for customers who expect freshness, quality, and something that feels homemade. As a Baker, you'll be responsible for preparing and baking the products that fill our cases and fulfill our customers' orders every day. From proofing and frying to pulling from the freezer and leading bakery clerks, your skill and attention to detail directly shape the quality our customers experience.

If you take pride in your craft, thrive in a fast-paced kitchen environment, and enjoy being part of a hardworking team, we'd love to have you on board.

What You'll DoNo two shifts are exactly the same, but here's what you can expect:

Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store

Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed

Prepare, make up, bake, and fry all department products, proofing items as necessary and pulling product from the freezer or cooler

Review product for freshness and pull by stale date; anticipate product needs not only for the current day but for subsequent days Inspect incoming products for quality and quantity, including identifying mispicks

Invoice and put away product as instructed by the Department Manager Check signage for correct labels on ad items and review the department for potential safety issues

Understand the use and maintenance needs of bakery equipment and follow up on potential issues

Operate as a lead with bakery clerks, providing guidance and direction

Review current product on the shelf, re-merchandise as needed, and remove or recycle outdated products

Order supplies and merchandise items for the department as directed by the Bakery Manager Write the department schedule and ensure coverage in the Bakery Manager's absence

Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times

Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders

Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines

Pitch in with other tasks or special projects as they come upYour Skills To be successful in this role, you'll need to be able to:

Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience

Solve practical problems and make sound decisions with a variety of variables and limited standardization

Apply math skills including fractions, decimals, and percentages in day-to-day tasks

Lead and guide bakery clerks, providing direction and maintaining department standards

Communicate clearly with customers and co-workers and contribute positively to the team Handle confidential information including sales with discretion

Reporting Relationships Accountable and

Reports to:

Store Director;
Store Manager;
Assistant Managers of Perishables, Store Operations, Health Wellness Home;
Bakery Department Manager Direct Reports:
Apprentice Baker, Bakery Designer, Wrapper, Fryer

Education and Experience High school diploma or equivalent experience; department training is helpful

Over six months up to one year of similar or related experience preferred

Physical Requirements Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Where applicable to the role: ability to safely use sharp knives and blades for food preparation

Where applicable to the role: exposure to heat- and…