On-Call Social Worker-Mobile Crisis Response

The salary range for this position is $17.05 – $23.02 (Hourly Rate).

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section located .org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose‑driven and committed to our mission to deliver world‑class care. Here, you’ll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you’ve been, and we support where you’re headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well‑Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well‑being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce‑led resource groups.

From discovery to delivery, come help us shape the future of medicine.

* Stationed at home unless called in. Must be on‑site within 30 minutes of a call.

Required: Bachelors with major in social work or related field with equivalent in education, training, or experience and documented mental health training or experience.

Hours:

8:00 PM–8:30 AM (3‑8 shifts per month, including weekends and holidays).

The On Call Social Worker‑Kish reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Mobile Crisis Response Teams (MCRT) are community‑based services that dispatch mental health professionals to safely de‑escalate behavioral health crises on‑site. They provide immediate evaluations, safety planning, and crisis stabilization as a trauma‑informed alternative to law enforcement or emergency room visits.

• The Social Worker is responsible for providing high quality services to the patient and the patient’s family to promote optimal social and emotional functioning.
• These services include direct service to patients and their families both on an inpatient and outpatient basis.
• The Social Worker coordinates options and services to meet the patients’ needs through collaboration and consultation with physicians and other healthcare personnel.
• On‑call social services are provided primarily to patients in the Emergency Department; however, the Medical, Surgical, ICU, Pediatrics and Obstetrics may also require the services of an on‑call worker.

• Bachelors with major in social work or related field with equivalent in education, training, or experience and documented mental health training or experience.
• Documented experience providing direct service to patients.
• Knowledge of the mental health code.
• Knowledge of normal characteristics of growth and development throughout the span of life.
• Demonstrates ability to work productively and effectively in a timely manner, ability to function well as a member of a multidisciplinary team, and ability to represent the program well in interactions both inside and outside the host hospital.

• N/A

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin,…