Universal Teller ; Part Time

Job Summary

Universal Teller I – part time in‑office position in Department 705 Teller Operations. This role conducts and processes various customer bank transactions while delivering the IBC Experience with prompt, efficient, and friendly service. Tellers maintain a balanced cash drawer, promote products and services, and meet sales performance goals.

• Process paying and receiving teller transactions
• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Balance and maintain assigned cash box and vault (if applicable) and perform end of day process
• Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
• Perform successfully to the Sales Performance Goals and Referral Programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow proper procedures to minimize errors and reduce losses
• Assist in solving issues that pertain to customer transactions
• Answer all banking related inquiries
• Operate and maintain all necessary teller equipment
• Assist with branch procedures under dual control requirements, including branch opening and closing
• Assist on‑the‑job training for branch and other branches
• Show flexibility to report to work and assist other branches
• Perform the duties of the sales functions
• Perform other duties as assigned

• Good oral and written communication (Bilingual preferred for border markets)
• 10 key focus on quality/accuracy
• Teamwork
• Sensitivity to guidelines
• Focus on sales/results
• Service‑oriented learning strategies
• Mathematics
• Critical thinking
• Problem solver
• Judgement and sound decision‑making abilities

• High school graduate or GED equivalent
• 1 to 6 months of cash handling preferred
• 1+ years of experience interacting with people preferred

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401(k)
• Profit Sharing Program
• Vision
• Dental
• Disability
• Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays