Program Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Program Manager
Job Title: Program Manager
Agency: Health & Human Services Comm
Department: CCSE Region 08 Eligibility Det
Posting Number: 6464
Closing Date: 10/02/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $5,098.66-$8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 30%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility

Location:


Job Location City: DEL RIO
Job Location Address: 173 WILDCAT DR
Other Locations: San Antonio
MOS Codes:
,,,,,,,,, 9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD MSSE,MSSR,OSS,WEPS

The Program Manager manages Community Care Services Eligibility (CCSE) direct delivery program activities.

• Provides effective leadership to a team of CCSE direct delivery supervisors and their staff as well as administrative support staff.
• Manages regional program eligibility and enrollment activities to ensure performance targets are met.
• Participates in work groups, meetings and trainings to include presentations to community partners, internal staff, and others.
• Assists Community Care Services Eligibility Regional Director in administrative activities.
• Ensures timely and effective delivery of services to individuals.

• Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.
• Prepares management reports and analyzes information to keep management informed.
• Plans, coordinates, and monitors service delivery to ensure effective and efficient program operations.
• Provides appropriate interpretation of policies, procedures, rules, regulations, and standards to regional staff, state office staff, applicants, consumers, providers, vendors, the public, public officials, etc.
• Collects, organizes, analyzes, and prepares information and data in response to requests for information, reports, and inquiries.
• Manages office operations and internal resources effectively.
• Develops and maintains effective working relationships with management, staff, community partners, other state agencies, federal agencies and others.
• Communicates on a complex level with community groups, stakeholders, and private agencies associated with programs and services to resolve problems, provide and exchange information, respond to inquiries, and improve program effectiveness and participants in group and/or community presentations.
• Supports the Regional Director by assisting in management and administrative operations.
• Participates in Disaster Relief activities to include volunteer scheduling and tracking as well as the development and maintenance of regional business continuity plans and procedures.
• Attends work on a regular and predictable schedule in accordance with agency leave policies, adheres to agency work rules and policies, and performs other duties as assigned.

• Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisals.
• Prepares management reports; analyzes information to keep management informed; and…