Lead Housekeeper - Delafield Hotel

Job Type

Full‑time

Geronimo Hospitality Group ain’t your normal work environment. We are a collection of award‑winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

As one of Wisconsin’s most celebrated boutique properties, The Delafield Hotel is an enchanting host for weddings, business meetings and romantic getaways. It delivers the seclusion that a downtown metropolis hotel can’t and a classic appeal that a national chain won’t.

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

• Makes decisions with Leadership guidance.
• Acknowledges and greets guests in public spaces with a warm, friendly greeting.
• Lead staff in assignments for the day’s schedule.
• Communicate/Follow‑up with Supervisor, Manager, Guest Services Manager, Director and /or General Manager any issues or concerns.
• Respond promptly to requests from guests and other departments.
• Reviews daily inventory of supplies needed to complete the assignments for the day.
• Cleaning of hotel rooms including dusting, vacuuming, changing bed linens, cleaning bathrooms, kitchen area, lobby, and common areas.
• Perform quality cleaning to meet required standards within set time limits.
• Comply with all hotel safety guidelines.
• Pick up ground litter around hotel or whatever visible.
• Maintain proper uniform; clean and free of excessive wrinkles, name tag is considered part of the uniform.
• May perform similar duties as requested by Lead Housekeeper.
• Perform other duties as assigned.

• High School Diploma or equivalent

• One year or more housekeeping and customer service experience, strong organizational skills, and attention to detail.

• Associate’s Degree in Hospitality or related field.

• Supervisory experience preferred.

• U.S. Work Authorization (required).

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

$17.00 – 18.00 per hour