Billing Analyst

Billing Analyst

Under the direction of the Billing Manager, this role is responsible for maintaining accurate and timely billing for our customers, troubleshooting issues, and implementing new initiatives to ensure accurate customer invoicing and carrier payments.

• Audit and review carrier invoices for accuracy.
• Update TMS for customer billing.
• Contact freight carriers for missing information and problem resolution.
• Prepare customer reports.
• Create and be accountable for key performance metrics.
• Perform all other duties as assigned.

• Education:
  
  High School Diploma.

• Strong customer service and interpersonal communication skills.
• Quick learner with the ability to adapt to new software and technology.
• Excellent problem-solving and analytical abilities.
• Exceptional attention to detail with strong multitasking capabilities.
• Fluent in reading, writing, typing, and speaking English;
  Spanish is a plus but not necessary.
• Experience with Microsoft Office, especially Excel and Outlook.

• Education:
  
  Associate's degree preferred.

Employee must be able to sit continuously, use a keyboard, calculator, and telephone, occasionally stand, walk, stoop, or kneel, and lift up to 10 pounds. Visual acuity for close vision is required. Reasonable accommodation may be provided for individuals with disabilities.

Work is performed in an office environment with moderate noise level. Reasonable accommodation may be provided for individuals with disabilities.