IT Systems Administrator; On-site

About Tanis Brush

Tanis Brush is an industrial and abrasive brush manufacturer based in Delafield, Wisconsin, producing precision brushes for automotive, aerospace, data center, and general manufacturing customers. Alongside our manufacturing work, we are building the Tanis Digital Platform, a connected operating platform that brings product intelligence, workflow automation, and AI-assisted decision-making into how the business runs. This role is the operational foundation that platform depends on.

The Systems Administrator is the primary on-site administrator for Tanis Brush's core technology environment and is responsible for the reliable, secure day-to-day operation of systems used across the office and plant floor. The role independently administers Microsoft 365, Active Directory, Windows Server and Hyper-V infrastructure, endpoints, backups, network services, Global Shop Solutions ERP, shipping applications, and related business systems. The Systems Administrator evaluates technical and business requirements, compares alternative courses of action, and independently determines appropriate solutions based on business impact, operational risk, security, reliability, cost, and scalability.

The role also provides hands‑on end‑user support as needed, drawing on the Chief Information Officer and outside vendors for architecture decisions, major investments, and specialized escalation.

• Independently administer and support the company's day-to-day technology environment, resolving operational issues and selecting appropriate technical solutions within established IT policies and standards.
• Own intake, triage, prioritization, resolution, and follow-through for employee technology requests, using business impact, security risk, and production needs to determine priority.
• Diagnose and resolve Level 1 and most Level 2 issues across workstations, applications, peripherals, connectivity, and plant-floor technology with minimal supervision.
• Identify recurring support issues, determine root causes where practical, and implement or recommend corrective actions that improve reliability and reduce repeat incidents.
• Provide user support and training for Microsoft Outlook, conference room equipment (Mersive Solstice), and other standard company technology.
• Support VOIP phones and company mobile devices, including troubleshooting, email access, and multi‑factor authentication enrollment.
• Maintain accurate support records and document significant resolutions, recurring issues, and procedures for future use.

• Administer Microsoft 365 user accounts, authentication settings, and related access within approved standards.
• Administer Active Directory, including user accounts, group membership, and routine identity and access changes.
• Evaluate and implement file share permissions and access requests in accordance with approved access and least‑privilege practices.
• Manage email distribution lists and other routine messaging access requirements.
• Complete IT onboarding and offboarding for employees, including accounts, equipment, access, and orientation to company systems.

• Configure, deploy, maintain, and replace workstations and related endpoint equipment according to company standards.
• Assess endpoint condition and business requirements and recommend equipment replacement, upgrades, or standardization when appropriate.
• Maintain accurate IT device inventory and lifecycle records.
• Administer and support office printers and coordinate service issues with the Managed Print Service Provider when vendor support is appropriate.
• Manage routine printer consumables and support Zebra label printers used in business and production processes.
• Support and troubleshoot plant‑floor terminals, shop‑floor PCs, barcode scanning equipment, and related production technology.
• Coordinate hardware installation and replacement activities to minimize disruption to office, production, and shipping operations.
• Evaluate hardware requirements, gather quotes, recommend appropriate solutions, coordinate approved…