Medical Receptionist at CenterWell Deland, FL

Medical Receptionist – Center Well – Deland, FL

Become a part of our caring community and help us put health first.

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

• Answer phone calls utilizing a multi‑line telephone system.
• Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, and transferring calls to appropriate staff.
• Maintain thorough records by documenting discussions, messages, and actions taken to process inquiries.
• Resolve patient issues through independent problem solving with a goal of first‑call resolution.

• 2+ years of experience in a medical office or healthcare setting utilizing a computer‑based practice management software system.
• Ability to handle high call volume and multi‑task while providing an exceptional customer experience.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access).

• Experience with EMR systems such as E‑Clinical Works, Epic, Athena Health, and/or Next Gen.

Monday – Friday 8am – 5pm

Pay Range: $38,000 – $45,800 per year. This position is eligible for a bonus incentive plan.

Humana and Center Well offer medical, dental, and vision benefits; 401(k) retirement savings; paid time off (including holidays, volunteer time, parental and caregiver leave); short‑term and long‑term disability; life insurance; and more.

Center Well is a Humana company focused on whole‑person health. It offers extensive resources and career development opportunities across senior‑focused primary care, home health services, and pharmacy benefit management.

Humana does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. The company is an affirmative action employer and complies with all applicable civil rights laws.