Logistics Administrative Assistant

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Full Time DeLand, FL, US

3 days ago Requisition

Salary: $18.00 Annually

ALCOM’s impressive growth has been driven by a dedicated team committed to producing the highest‑quality aluminum trailers across every category. From our beginnings with a single flagship facility in Winslow, Maine, we’ve expanded to four manufacturing plants across the country. This strategic growth not only strengthens our dealer network but also creates valuable career opportunities, fosters innovation, and enhances our ability to deliver top‑tier products with faster turnaround times and lower freight costs.

Our team proudly manufactures 160+ standard trailer models, covering a wide range of applications—including cargo, personal watercraft (PWC), horse and livestock, car haulers, snowmobile, landscape and utility, ATV, and motorcycle trailers. We don’t just build trailers; we customize solutions, ensuring our dealers receive open and enclosed models tailored to their customers’ needs.

At ALCOM, we take pride in what we build and how we build it. Our success is the result of hardworking, skilled employees who share our passion for craftsmanship and innovation.

This position is responsible for processing paperwork required for the shipment of trailers both domestically and internationally. It ensures that paperwork is completed accurately and follows transportation and export laws. The role provides coordination and administrative support to the Logistics Department and reports directly to the Logistics Manager.

• Coordinates delivery of products with dealers to ensure excellent customer service.
• Prepares warranties, invoices, and NVIS/certificates of origins for scheduled loads.
• Sends invoicing and payment terms for each shipment to dealers prior to delivery.
• Invoices trailers and parts in the Genius system when they ship.
• Assigns VINs to trailers that have been scheduled for production.
• Submits financing requests to required companies for pre-approval prior to load shipments.
• Effectively communicates with the Logistics Manager, shipping crew and sales team.
• Instructs drivers on documentation and responsibilities related to deliveries.
• Performs other administrative duties such as filing, scanning and copying.
• Answers overflow incoming calls.
• Assists office personnel with administrative tasks.

• Proficiency in Microsoft Office required, and accounting system experience preferred.
• Two years transportation/logistics or customer service experience preferred, but not required.

To perform the job successfully, an individual should demonstrate the following competencies.

• Problem solving: identify and resolve problems in a timely manner, gather and analyze information skillfully.
• Customer service: manage difficult client/customer situations, respond promptly to customer needs, solicit feedback to improve service, and meet commitments.
• Planning/organizing: prioritize and plan work activities and use time efficiently.
• Quality control: demonstrate accuracy and thoroughness, monitor own work to ensure quality and apply feedback to improve performance.
• Quantity: meet productivity standards and complete work in a timely manner.
• Adaptability: adapt to changes in the work environment, manage competing demands, and cope with frequent change, delays or unexpected events.
• Dependability: be consistently at work and on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
• Safety and security: observe safety and security procedures, and use equipment and materials properly.
• Completes all documentation for next-day shipments by the end of each day.
• Informs Logistics Manager and Sales Manager when accounts are overdue.

We take pride in offering our employees rich benefits packages. We appreciate hard‑working and passionate individuals, which is why we offer:

• Benefits effective 1st of the month following 30 days of employment.
• Company‑paid employee life insurance.
• 401k matching—vested immediately with a company match up to 4%.
• 80 hours of holiday pay.
• Paid Time Off.

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

DISCLAIMER:
This job description is only a summary of the typical functions of the job and not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.