Hematology Lab Supervisor: Lead Workflow & Quality

Summary:

• The Supervisor II, Laboratory (Lab) Hematology is responsible for supervision over multiple functions which may include: oversight of laboratory testing for core lab, monitoring the workflow from sample processing to departmental workflow through results reporting, and may provide for day-to-day guidance on teammate performance.
• This position evaluates and monitors compliance with service guarantees and specimen quality requirements.
• Position ensures adherence to corporate standard policies and procedures related to job performance, customer interactions, teammate relations, and information confidentiality.
• This position is a licensed technical supervisor and may work a designated shift; day/evening/night.
• This position reports to the Manager, Laboratory (Lab).

Education and Experience:

• Minimum of 6-8 years experience as an Medical Technologist/Supervisor
• Bachelors degree in Medical Technology, biological sciences or related field
• FL Supervisors license in Hematology
• Certified by a professional laboratory certifying agency (i.e. ASCP, AMT)

Responsibilities:

• Provides overall direction, communication, and oversight to teammates regarding workflow of departmental tasks or assignments to ensure effective implementation and performance:

• Ensures teammate adherence to procedures and quality assurance requirements;
• Participates and/or leads in the development of and compliance with all departmental policies and procedures for performance and quality assurance
• Serves as a resource to teammates, providing oversight and support to training and competency program
• Monitors performance to established targets, goals or metric
  • Identifies opportunities for process improvement within the department and between lab business lanes for efficiencies

• Provide leadership to direct reports by:

• Facilitating the resolution of organizational obstacles encountered
• Knowing, understanding, implementing, following, and communicating to teammates DaVita’s employment policies and procedures; awards and other opportunities within company; and fostering a positive work environment
• Assisting in teammate development (PDRs, coaching, mentoring, Client training, outside training); collaborating with direct reports to create professional development goals
• Manages teammates employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
• Maintains teammates’ records to include written performance evaluation of staff records kept in compliance with DaVita policy and any applicable laws, including but not limited to:
• Evaluation, recording and processing teammate reviews and compensation according to company policy.
• Teammate timecard review and time off approval
• Performing competency evaluations and periodic performance reviews as required