Quality Manager

Direct Hire

** _We are looking for a Quality Control Manager for our Deland, FL Plant!_*
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* Summary:

** The Quality Manager leads the efforts of the organization to ensure compliance to the Company's Quality Assurance Programs, provides leadership to develop and implement quality policy, procedures, and systems, manages the quality process for the entire product line from supplier to customer.

** Essential Duties:*
* + Responsible for maintaining and improving the Quality Management system per ISO 9001, UL, FM, and other product approval Requirements.

+ Ensures compliance with quality policy, Standard Operating Procedure, ISO
9001 standards, and requirements.

+ Hands-on approach to developing and enforcing the implementation of the Quality Assurance System for:

+ Incoming raw materials,

+ In Process and pre-startup / setup

+ Finished Product Quality Assurance system and traceability.

+ Communicates quality standards and expectations to employees, suppliers, and customers.

+ Leads customer complaint investigation, warranty claim response and resolution, root cause analysis & corrective action implementation.

+ Conducts jobsite visits and works with contractors/customers to identify and resolve field quality issues.

+ Managing a partnership with the Field Services team to help resolve customer issues.

+ Responsible for Continuous Improvement projects to improve the effectiveness of the Quality Management System, associated processes, key metrics, cost of non-conformances, and, in turn, enhance customer value.

+ Responsible for managing internal/external audits and the corrective/preventive action process.

+ Leading, coaching, and the career development of the Quality Assurance team

+ Works closely with all other departments to define and improve workflow processes.

+ Ensure employees are fully trained on Quality Assurance requirements, including SOPs.

+ Measurement Systems - Ensure robust measurement tools are made available to QC inspection points. Ensure test methods and equipment are repeatable.

+ Must be willing to travel (U.S. and Canada) (approx. 5-15% travel).

+ Follow the Group Code of Conduct and Group Compliance.

+ Follow Compliance requirements per "KNA-SOP-1705 Compliance

Roles and Responsibilities ."

+ Performs all other duties as assigned.

** Education/

Experience:

*
* + Bachelor's Degree in Engineering or a manufacturing-related discipline.

+ Three (3) to five (5) years of Quality Assurance experience in a building materials or manufacturing environment.

+ Experience working in a fast paced manufacturing or construction environment.

+ In-depth knowledge of ISO certifications and processes.

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Experience with process improvement tools and systems (ex, six-sigma, lean or Line control philosophy)

** Other Skills and Requirements:*
* + Must be highly proficient in all Microsoft Office applications (Word, Excel, Power Point) and Outlook.

+ Good to excellent spelling, grammar, and written communication skills.

+ Excellent telephone and oral communication skills.

+ Some travel required (up to 15%)

** Physical Demands:*
* The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities.

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** Body Movement & Posture:
** Standing or walking for extended periods, frequent bending, stooping, crouching, or kneeling, climbing stairs or ladders, crawling, or working in confined spaces.

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** Manual Dexterity & Handling:
** Using hands and fingers to grasp, manipulate, or assemble objects, operating machinery or tools with precision, repetitive motion tasks (e.g., packaging, sorting).

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** Strength & Lifting:
** Lifting and carrying materials (often 25-50 lbs.). Pushing or pulling carts, pallets, or equipment. Adjusting body movements to match the pace of moving objects.

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** Sensory Requirements:
** Near and far visual acuity for spotting defects or reading gauges. Hearing alarms, instructions, or machinery sounds. Peripheral vision for monitoring surroundings.

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** Cognitive & Environmental Factors:
** Maintaining focus in noisy or fast-paced environments. Performing…