Security Technician, IT Specialist

Location:

DeLand, FL

POSITION GOAL Serve as the district-wide technical authority for safety and security technology support—leading system integration, standards, and continuous improvement to maximize readiness and reliability.

• Provide district-wide subject matter expertise and technical leadership for safety and security technology including security cameras and video management software; door access control systems; fire and intrusion alarm systems; school visitor identification and emergency student reunification systems; intercom systems; network connected environmental sensors for vape detection with camera integration; student monitoring systems; law enforcement camera integration systems; walkthrough weapons detection systems;
  
  site protection drones; and technology hardware and systems for the Security Operations Center.
• Lead diagnosis and resolution of high-impact incidents affecting multiple sites and/or the Security Operations Center; coordinate cross-team response and communications.
• Design and maintain technical standards, configurations, and integration patterns for security platforms; develop and update SOPs, checklists, and training plans.
• Oversee advanced system programming and administration (roles/permissions, site templates, integrations, alert routing, retention/export workflows) consistent with approvals and governance.
• Plan and execute system upgrades, refreshes, and new deployments with vendors and district stakeholders; develop acceptance tests and verify operational readiness.
• Provide technical oversight for contractor work; validate as-built documentation and ensure work aligns to district standards and safety requirements.
• Support and optimize SOC technology and workflows, including monitoring stations, alert integrations, and incident-related video/records exports.
• Mentor and train technicians and senior technicians; assign work as needed during incidents and major projects; perform cross‑training activities.
• Assist ITS leaders and Safety & Security leadership with technical planning and implementation of safety and security technology projects and refresh cycles.
• Accept shift assignments (within a 40‑hour week), including nights and weekends, as assigned.
• May require working during non‑business hours or non‑school days and being on call to resolve safety and security technology issues on an emergency basis.
• Keep current with hardware and software technology through education courses and self‑study.
• Perform other related duties as assigned by the Manager of Safety & Security Technical Support, Director of Infrastructure, or CTO.
• Denotes essential job function/ADA

• Associate degree in a technical field or an equivalent combination of education and experience plus specialized post‑secondary technical training, courses, or certificates in electronic security systems, networking, or related areas.
• At least five (5) years experience that demonstrates expert knowledge of electronic security platforms, system integration, and complex troubleshooting across distributed environments.
• Two (2) years experience leading technical projects, advanced diagnostics, and/or electronics repair in field environments.
• Demonstrated experience developing SOPs, training, and quality standards; experience coordinating multi‑vendor environments preferred.
• Experience working in an educational environment preferred.
• Must be able to attend and complete various training sessions to maintain knowledge of current technology and systems.
• Possess a valid Florida Driver’s License; if a holder of any other valid US state‑issued Driver’s License, agree to acquire a Florida Driver’s License within thirty (30) days of employment, except in a case where accommodation is required.
• Must be able to operate school board vehicles, when assigned, in accordance with operational procedures and School Board Policy 505.

• Excellent interpersonal, customer service, and listening skills; ability to establish and maintain working relationships with school and district personnel, vendors, and public safety partners.
• Expert knowledge of electronic security…